We’ve come to the end at last—Part IX, the finale—of this nine-part series. I’ve saved the least important—the physical tools—for last. Herein, too, we will get into project folders and reference files. What do we do with that ‘stuff’ that isn’t important now but may be either in the course of project management or in the distant future, like warranty information or instruction manuals?
Considering tools, I also want to discuss the pros and cons of analog and digital tools. I do use both, but I prefer analog—good old pen (or pencil) and paper. That said, digital tools excel in numerous ways and are superior in several contexts.
Reference Filing System
Let’s begin with files and folders. ‘Reference files’ can mean several things, depending on the context and/or time. Project plans and support materials are references that you consult relative to your current projects and their timelines of completion or due dates.
Other references, such as your home warranty or car insurance, you need to know where it is when you need them. It also needs to be useful—not intermixed with outdated or non-relevant information.
Some of these references are best kept digitally—addresses and phone numbers—we all (probably) keep on our smartphone contact applications of one sort or another. Other references—that packet of home warranty information—is easily stored and accessed (if needed) in a file folder labeled “Home Warranty,” filed alphabetically in a file cabinet.
With these definitions in mind, your system becomes a question of how much room you have (digital space wins here) and how much you want to keep. On the other hand, if it’s something I’m building or repairing, it tends to start like this:
Following on these examples, I have checklist templates for planning dinner parties and presentations (just as I had them for various repeating investigations like Fire Origin and Cause and DUI). These checklists are digital templates, so I open a checklist in the Reminders app from a template and save it under the appropriate name or date. These can also be printed out.
I also grab an empty folder and label it. The paper goes in the folder. Drafted menu? Folder. Recipies? Folder. Ideas for slides, pictures, quotes, or a topical outline? All goes into the folder. The folders then go into the active projects section of my file box, separate from Archives or Reference files (we will get to these in a bit). On any day that I’m working on the project, and especially on the day of my weekly review and processing, I can refer to the checklist and project folder for next actions to move the project forward to completion on time.
As previously mentioned, the checklist can be printed out and placed in the folder. As we’ll discuss soon, this becomes a balancing act between digital and analog. You either come to rely on one or the other, or you have to ‘synchronize’ the two—being sure to check off done stuff in both places.
Reference Files
Reference materials are essentially information, for which there is no current action or project, but that may have value—potentially useful—at a later date or for some future project. Examples include:
• Contact information
• Bank account information
• Instruction manuals
• Warranties
• Someday-Maybe lists
Take this stuff and stick it in folders. Label the folders so you know what’s in there. File them in alphabetical order in your cabinet or box. These folders should be specific, like “Home Warranty” or topical, like “Paint Samples, Interior,” in which you may have chips or card swatches for each room.

Reference Filing System
Due to its simplicity, comprehensiveness, and flexibility, I use and highly recommend Tiago Forte’s PARA method. PARA is an acronym for Projects, Area, Resources, Archives.
Project
Projects in this method are short-term efforts in your work or life that you are currently working on in some capacity. As previously mentioned, project support material is collected in a file folder, labeled with the project name, in your file box—that is, up front, if not in the top drawer of your file cabinet.
Areas
Next up is “Areas.” These are long-term responsibilities you want to manage over time. Jump back to Parts III and IV, where we defined Identities, Roles, and role-based goals. These are your areas of improvement or commitments to yourself or others—long-term responsibilities and goals. For example, my roles include ‘home handyman,’ ‘tech support,’ and ‘vehicle maintenance.’ Therefore, I have reference file folders that support these roles and their role-based goals. A folder labeled “Prius” that includes insurance information, copies of registration, and the most recent service receipts (which tell me when the next services are due). Don’t forget your “sharpen the saw” self-improvement (long-term) projects.
Resources
These are topics or interests that may be useful in the future, including repeating project templates and checklists. Here (digitally) is where I keep my kayaking trip and backpacking trip planning checklists. Maybe you’ve been thinking about remodeling or redecorating a room in the house, or changing the front yard landscaping. Here, in a folder labeled as such, is a good place to collect pictures, articles, bookmarks, and web-links relative to those as yet unformulated ideas, those someday-maybes.
A further note on References, I divide these by location in the house. I have sections in my reference files for each room in the house: kitchen, dining room, living room, etc. Within these, I’ll file information like (in “kitchen”) the paint swatches, warranties, and manuals for the appliances. This idea comes from my mother-in-law (shout out to Carol).
Archives
This area of your system is for inactive files from the other three categories. In the digital space, this can be enormous—every previous project, case file, presentation, or training manual. In the analog, physical space, you may need to be more selective. Here, I have compiled completed checklists, project files that I have finished (or put on hold or deleted), as well as areas (or roles) and goals that are no longer relevant or active. Why archive this stuff? Because it may become relevant again, or reactivate, or be useful to similar projects or areas of my life.
One way to maintain comprehensive archives is to scan paper documents into a digital format. Digital files of PDFs can be catalogued and searched. The Evernote app is a useful tool—Tiago Forte’s preferred tool, in fact—because it can search words in documents, PDFs, and photographs.
Shameless plug for future article: this is not how I organize my card catalogue of reading and studying notes.
Analog Versus Digital
Analog or handwritten notes create more long-term retention. Further, there is more free flow of ideas and thoughts, and active recall.
Tablets, which record and even transcribe handwriting, are bridging the gap, of course, but digital note-taking allows for immediate and near-infinite retention in cloud storage and the like. Still, I prefer handwritten. I handwrite the first draft of all my blog posts. I handwrite notes from reading and studying. This translates easily from book margins to common-placing notebooks to my 4×6 note cards in my card catalogue.
I also capture most ideas, tasks, and plans by hand. I do this either on a legal pad or scrap paper. The legal pad becomes just a list that I drop into my in box on processing day. The scrap paper is one idea or thought per page. I also put it into the in box.
When I am out and about, I forego the legal pad, but I do have a capture tool in the car, a 3×5 card notepad, or my “Traveller’s Notebook” in my bag. I’ll admit, though, it is easier and safer to dictate reminders into my iPhone app while driving.
The number one downside to digital, for me at least, is the lack of physical reminders to process and review. In the digital space, I have used “OmniFocus,” “Evernote,” and “Reminders” apps. There are more apps than you can shake a stick at, and I’m sure you can find thousands of reviews all stating how this or that app has changed their life. The problem here is that some will be constantly chasing that new shiny app feeling, instead of actually getting organized and getting to work.
Nowadays, I process almost everything into the Apple native apps—Reminders, Notes, and Calendar. Why paper to digital? Portability. By ‘almost everything’, I mean tasks, actions, lists, and appointments. What doesn’t go digital is my Project Folders (with a caveat) and Reference Files. The caveat is when project research begins online. In that case, I’ll clip pictures, ideas, and hyperlinks into my Notes app, in a note titled by the project name and filed under the relevant category in the Notes app. Depending on the project, these notes may be printed out and filed in my system.
Setting up my computer files, Reminders, and Notes app the same way as my physical file system—the previously described PARA method of Tiago Forte—has been a game-changer. The whole system is more synchronous that way.
My Toolbox
I used to cringe every time I heard an instructor or presenter say something like “another tool for your toolbox” or “tool belt.” It’s an overused, clichéd metaphor. Most of the time, rather than adding something useful to your skill-set, it really meant you needed to stop doing ‘it’ that way and start doing ‘it’ this new-fangled way that I invented and am now getting paid to tell you about. This is just the training version of chasing the shiny new toy.
Stephen King, in his book On Writing: A Memoir of the Craft, changed my mind on the toolbox metaphor, with a story about helping “Uncle Oren replace a broken screen on the far side of the house” when he was about eight years old. Uncle Oren lugged the big, old, handmade toolbox once belonging to “Fazza” (Oren’s father, King’s grandfather), all the way from the garage to the other side of the house just for a screwdriver.
Why carry the whole toolbox if all you needed was a screwdriver, young Stephen wondered? Uncle Oren explains, “I didn’t know what else I might find to do once I got out here, did I? It’s best to have your tools with you. If you don’t, you’re apt to find something you didn’t expect and get discouraged.”
King then encourages us to “construct your own toolbox and then build up enough muscle so you can carry it with you. Then, instead of looking at a hard job and getting discouraged, you will perhaps seize the correct tool and get immediately to work.”
Here’s a non-exhaustive list of past or current tools with some notes about why and how I use them:









• Apple native apps–simplicity across all my devices
⁃ Notes
⁃ Mail
⁃ Reminders
⁃ Calendar
• File folders; slowly transitioning from paper to plastic because they last longer and are reusable
• Brother P-Touch label maker
• Sharpies in black, red, and green—on my paper capture tool (legal pad), black means done, red means deleted, and green means processed into the appropriate list, app, or file
• Legal pad—either size, and I like the yellow color; the “Pocket Gold” pad from Tops Products (sold at Office Depot) is a good weight paper and tears easily at the top
• Levenger’s Meeting Notes pad—just like legal pads, but has a place for a title and date at the top, and a side bar for marginations
• 3M Stickee pads, various sizes
• Rhodia pads, A7 & A6 size
• Leuchtturm 1917 journal, lined—this is my primary journal, wonderful paper for fountain pens • Leuchtturm 1917 Bullet Journal dotted paper—I just started trying Ryder Carol’s “Bullet Journal” method on top of my other journal; I’ve committed to a 30-day trial habit, and if it’s going well, then another 30…
• Rhodia Composition Notebooks—for “common-placing” and study notes
• Rhodia Meeting pad, spiral-bound
• 4×6 note cards—these fit nicely into my card catalogue
• (Speaking of fountain pens) I use/have several fountain pens:
⁃ Waterman
⁃ Lamy
⁃ Pelikan—second favorite, fine nib, in black, blue, red, and even green highlighter inks
⁃ YStudio—with ultra-fine nibs, these (I have two, one for home and one for travel) are my favorite
• Other pens include Montblanc roller-ball, Lamy multi-pens (use “D1” refills from Montverde, Rotring, and others), Rotring ballpoint (20+ years old; I wrote several hundred citations and thousands of warnings with this pen before retiring)
• My favorite throw-away pens are Uni-ball Vision micro or fine roller ball
• Highlighters: Sharpie “SmearGuard” yellow, Staedtler “Textsurfer Classic” orange (these are refillable), Sakura Pigma Micron 05 in neon orange (waterproof, fade-proof, and acid-free “archival ink”), Stabilo “Pen 68” in neon orange
• Wooden “In Box”
• Baskets for shredding and recycling
Done
That’s everything I have for Personal Leadership and Management. I saved the least important for last. Where you should start is back at Part I of the series. Principles, your ‘Why.’ First things first—vision before goals, strategy before tactics.