Categories
PsyPhi

Personal Leadership & Management Part VI: Basic Workflow to Get Things Done My Way

This article is the first of three concerning my ‘Personal Management’ process. It’s also part six of a series about ‘Personal Leadership and Management.’ In case you missed it, Part V detailed where we came from—Personal Leadership (Parts I-IV)—and where we are going next—Personal Management.

My process is organic and has changed over the years as my jobs, priorities, and responsibilities have. It has fluctuated from simple to complex to simple again. While some potent and complex personal management systems exist (OmniFocus comes to mind), I’ve learned the simpler the system, the more I get done and the less time I spend maintaining it.

The simplicity of David Allen’s Getting Things Done works best for me. For nearly 25 years, I have used some form of the process and system he describes in his book. When I first read the book, I discovered I was already doing some of what he prescribes but not consistently or in as systematic a way. I was missing a few critical pieces—like a weekly review—and didn’t trust my system, so I was holding onto too much in my head.

This means that what he describes seems to fit my nature. I’ll admit upfront that your mileage may vary. That said, give this process a try. You may find some diamonds in the rough by the end.

Absorb what is useful, discard what is useless, and add what is specifically your own.

Bruce Lee

I’m going to assume you do not have a system set up. This assumption on my part assures I don’t miss the details on parts that are nearly automatic for me. If I skipped over these details, you may be left with uncrossable concept gaps, causing you to abandon the whole project. I’ll do my best to avoid that outcome.

Methods are many. Principles are few. Methods may change, but principles never do.

Apocrypha

First, we will talk about principles. Then, we will go through the basic process. Next, we will do deeper dives on each step. That’s when I’ll show you my variations and modifications. Throughout, I will mention the tools I currently use and some of the tools I have used or tried before.

I won’t go into much detail about things I haven’t much use for. For example, Microsoft Outlook. I haven’t used that since retirement, and when I was working, I found trying to integrate it into my process too burdensome. If that is something you use, and you want to ‘GTD’ with it, there’s tons of information on the internet. Try one of these links:

Basics

At its core, the GTD system is just context-based lists of next actions, including calendared (scheduled) lists and a five-stage method for managing workflow. The principle is “dealing effectively with internal commitments.” Allen explains that much of our stress in life results from inappropriately managed commitments we make or accept.

We’re allowing in huge amounts of information and communication from the outer world and generating an equally large volume of ideas and agreements with ourselves and others from our inner world. And we haven’t been well equipped to deal with this huge number of internal and external commitments.

David Allen, Getting Things Done

The workflow then is (1) capturing all the incompletes or “open loops,” (2) processing them, (3) organizing them, (4) reviewing them consistently, and finally, (5) doing them. One reason this works so well for me is it maps perfectly with Colonel John Boyd’s “OODA loop” (Observe, Orient, Decide, Act).

Capturing comes from Observing your internal and external environments and recognizing the incompletes. Processing is Orienting to what was captured—what does this mean to me, or what am I committing to? Organizing then is Deciding—do I delete, delegate (and to whom), or defer (and to when or in what context)? Reviewing consistently is responding to changes, feedback, and the unfolding interaction with the environment so you can reorient to new data and make intuitive decisions about what to do. Doing then is, of course, Boyd’s “Act.”

One thing I do differently is blurring the line between Processing and Organizing. It takes minimal time and energy to process—that is, deciding what something means—and organizing it into my system. Even larger projects that need to be fleshed out can be quickly placed on my projects list with a note “needs more thought.”

Two key objectives thread through the workflow and the system we are creating. First, we are capturing everything that needs to get done into a trusted system—out of your head and off your mind. Second, we make front-end decisions about commitments so that you always have a plan you can implement or renegotiate at any moment.

The Basic Requirements for Managing Commitments
• First, if it’s on your mind your mind isn’t clear … [the commitment] must be captured in a trusted system outside your mind … that you know you’ll come back to regularly.
• Second, you must clarify exactly what your commitment is and decide what you have to do, if anything, to make progress toward fulfilling it.
• Third, once you’ve decided on all the actions you need to take, you must keep reminders of them organized in a system you review regularly.

David Allen, Getting Things Done

Deeper Dives

Now, let’s take each step one by one, adding flesh to the bare bones structure above.

Capture

To ensure success, (1) every “open loop” must be out of your head and in your collection baskets, (2) you must have as few collection baskets as you can get by with, and (3) you must empty them regularly. The goal of the capture step is to capture everything. Every niggling thing—big, small, grand, or simple.

The first activity is to search your physical environment for anything that does not belong where it is, the way it is, permanently, and put it into your in-basket… things that are incomplete, things that have some decisions or potential action tied to them. They all go into ‘in,’ so they’ll be available for later processing.

David Allen, Getting Things Done

It’s helpful here to understand the definitions of ‘work’ and ‘project.’ Work is anything that needs to be done that isn’t complete yet. A project is work that takes more than one action step to complete. Both of these have implicit commitments to yourself or others.

There are two more things to capture: ‘stuff’ and ‘reference material.’ ‘Stuff’ is anything you’ve allowed into your world that doesn’t belong where it is but for which you haven’t determined the desired outcome and the next step to resolution. ‘Reference materials’ have no immediate use but might in the future, so you have to have a management system for that with clean edges. We will address this in detail in Part IX. For now, know that most ‘piles’ of reference materials probably have undetermined actions buried within, so they need to be collected and processed.

“Feed the dog” is work. If you are out of dog food, “Feed the Dog” is a project. Phone numbers on scrap paper, receipts, old tissues, and the stickie note that says “research gym,” all found in your purse, pockets, or briefcase, fall into the latter categories. All these things belong in your inbox (except the old tissues; you can throw those away).

Yes. You must have an inbox or in-tray. Another option—but more dangerous because of vague edges—is ‘your spot’ or area close to your processing center. If you don’t have an In Box or designated area, everywhere becomes your In Box. For many, this becomes the first horizontal surface you arrive at when entering your home or office.

Other collection tools may include notepads and something to write with. I use a legal pad to record my mind sweeps, tasks, and actions throughout the day. Allen would advise against this saying it is a ‘to-do list’ with unprocessed stuff on it. I trust it as a capture tool because I treat it and process it like an in-basket.

Sometimes I have projects pop into my head. I write these down on a half sheet of scrap paper—only one per sheet. If there is any ‘why, how, what’ sort of thinking happening, then I record that too so it’s not lost. This half-sheet gives me a starting point for brainstorming later. That gets tossed in the inbox.

Some people use audio recorders or notes on their smartphones. I used to use 3×5 cards at work for small bits of information at traffic stops and a reporter’s notebook for initial investigations. Now, I use the reporter’s notebook in the car to record information from podcasts and the like. I carry 3×5 cards in my EDC bag and/or jacket breast pocket for notes when out to dinner or events.

I use composition notebooks to take notes from my reading and studies. I also recently started a composition notebook for our new house purchase—notes about the inspection, the loan closing information, and any future house projects.

The key here is to remember all of these are capture tools. They are not organizers. All of the information and implicit commitments are yet to be processed.

Once you feel you’ve collected all the physical things in your environment that need processing, you’ll want to collect anything else that may be residing in your ‘psychic RAM.’ What has your attention that isn’t represented by something already in your in-basket?

David Allen, Getting Things Done

Lastly, you need to get everything out of your head. The mind sweep, or for some, the ‘mind dump, is next. For me, this step never ends. Hence, the capture tool is a constant companion. You’re going for quantity here. We will deal with quality later. If it comes to mind, put it down on paper. It’s as simple as that. What do you do with that paper? You guessed it; put it in the in-basket.

Processing

Now that everything is collected, it’s time to process. When I was working, I had a half day set aside for processing and organizing—usually on my ‘Friday.’ Then, I also set aside two to four hours on my ‘Monday’ for planning. As I said before, I merged Processing and Organizing, but for now, we will focus on each individually.

‘First In, First Out’ or ‘Last In, First Out?’ It doesn’t matter, especially if it’s the first time. You’re going to process it all anyway. Scanning through the basket for something ‘important’ isn’t processing. That’s emergency scanning. Instead, we’re Processing everything Collected and making front-end, proactive decisions.

Some basic tools would be helpful in processing. You’ll want to have handy the following:

  • Paper-holding trays
  • A stack of plain, letter-sized paper
  • Pens or pencils and markers
  • Paper clips, binder clips, and a stapler
  • An automatic labeler
  • File folders
  • A calendar
  • Trash and recycling bins

Processing then involves a series of questions for each thing you pull out of the collection basket. The first is, “Is this actionable?” Assuming it is, the next questions are (a) “What project or outcome have you committed to?” and (b) “What’s the next action required?”

The flip side is it’s not actionable. Then, the questions are, “Is this trash, or is this ‘incubating’?” (‘Incubating’ means it’s not actionable now, but maybe later.) Or, “Is it potentially useful information that might be needed for something later?” That’s ‘reference’ or ‘project support’ material.

You have a few options with the actionable items. Do it, delegate it, or defer it.

The Two-Minute Rule: If something will take less than two minutes, don’t put it on a list. Get it out of the way immediately.

Roy Baumeister, Willpower

If a task can be completed in less than five minutes, then do it immediately.

Kevin Kruse, 15 Secrets Successful People Know About Time Management

The two- or five-minute rule is why I immediately organize while processing. You could mark each item with a stickie note that says “schedule and date” or “read and review” or whatever the action may be. Then put that in a paper tray to organize into a list later (I’ll describe these lists in the next section).

What I do instead is immediately put it on the appropriate list and, if necessary—say, a new project, or I need the paper for later—I make a file for it. In the ‘Organize’ section, I’ll detail the lists and connect them to this processing step.

Getting ‘in’ to empty doesn’t mean actually doing all the actions and projects that you’ve collected. It just means identifying each item and deciding what it is, what it means, and what you’re going to do with it.

David Allen, Getting Things Done

Having fully processed your in baskets, you will not have ‘done’ everything. Instead, you will have deleted or dumped everything you don’t need into the trash. You will have knocked out any two- or five-minute actions. Further, you will have delegated to others—up, down, or across the organization. You will have sorted reminders of actions that require more than two minutes in your organization system. Most importantly, you will have identified larger commitments or projects you now have, based on this input.

Let’s look at the Organizing step as Allen describes it. Then we will dig into my ‘in-basket’ as an example of both Processing and Organizing.

Organizing

If you have thoroughly processed everything, you’ll likely begin to see an organizational structure emerging naturally. As previously mentioned, non-actionable items are either trash, incubation, or reference materials. Trash should be thrown away, of course. ‘Incubation’ we will discuss soon. Reference materials will be discussed in Part IIX.

What about the actionable stuff? To manage these you need a calendar, separate lists of projects, reminders of ‘next actions,’ and things you are waiting for. Lastly, you’ll also need storage for project plans and support materials.

The key ingredients of relaxed control are (1) clearly defined outcomes (projects) and the next actions required to move them toward closure, and (2) reminders placed in a trusted system that is reviewed regularly.
…You need a good system that can keep track of as many of [these activities in which you are involved] as possible, supply required information about them on demand, and allow you to shift your focus from one thing to the next quickly and easily.

David Allen, Getting Things Done

Calendar

You should have no more than three things on your calendar. You should have day-specific actions, time-specific actions, and day-specific information.

The key is not to prioritize what’s on your schedule, but to schedule your priorities.

Stephen Covey, The 7 Habits of Highly Effective People

Time-specific actions are meetings and appointments scheduled for specific time slots on that day. Day-specific actions are those that can be done any time that day but not on any other day. There are consequences if these are not handled on that specific day.

Time-specific information is just helpful things to know on that day. Like your spouse will be out of town or your boss is on vacation and so-and-so is acting. Also, birthdays, anniversaries, and holidays, of course.

Project List

This list is just as simple as it sounds—just a list of your active projects. Don’t complicate matters by trying to organize it further—say by ‘priority’ or due dates. I used to add the very next identified action to each. Even this over-complicated the list. In the platform I currently use (Apple Notes app), it is easy enough to have a list of projects and a folder for each project. For some small projects, you may choose parent and child lists, but I’ve found even this to be more trouble than it is worth. I prefer the clean, simplicity of a single list.

Lists can be managed simply in a low-tech way, as pieces of paper kept in a file folder…, or they can be arranged in a more ‘mid-tech’ fashion, in loose-leaf notebooks or planners… Or they can be high-tech, digital versions of paper lists…
…Once you
know what to put on the lists, and how to use them, the medium doesn’t matter.

David Allen, Getting Things Done

Next-Action Lists

I like Allen’s idea of sorting action reminders into context-based lists. Allen makes the point that if you don’t have a phone and you are trying to figure out what action to take, a list cluttered with phone calls to make is not helpful. Instead, it hinders rapid decision-making. On the other hand, this list makes it easier to batch tasks like calls if that’s your way.

The context-based categories I use are:

  • Calls or @Phone
  • @Computer
  • @Errands
  • @Office
  • @Home
  • Agendas (for meetings and people)
  • Read and Review
  • Waiting For (I’m waiting for someone else to take action)

On the ‘@Phone’ list, I’ll put who, the phone number, and just a few words as to why or what about. For ‘@Errands,’ I have sub-lists that are location-specific, for example, a grocery list or things I need from the hardware store.

I don’t maintain a Read and Review list. If, while processing, I find something that takes more than two minutes to read, I put a stickie note on it that says “R&R” and then put it in a basket of other Read and Review items. If you need to read, review, edit, and forward it to someone else, I would not do it my way; something important might get composted on the bottom.

Back here, I mentioned “incubating.” As Allen says, “There’s nothing to do on this now, but there might be later.” This is my longest list. It may also be my most powerful list for creativity. This list isn’t context-based. It’s more akin to the Projects list, and I have it nested there along with a ‘Someday/Maybe’ list.

Incubating is like the pot simmering on the back of the stove. The ‘Someday/Maybe’ list contains all sorts of things I might want to do someday or, if I travel somewhere, things I might want to see or do, restaurants I might want to try, hobbies to consider, and writing ideas.

Some incubating items might go into a “tickler file.” For example, something I may want to buy or recipes I might want to make. The point is, I want to be reminded of these at a certain date. You can do this a few different ways—such as an analog file system or a note on your calendar.

To better illustrate the workflow, let’s process some of my collection baskets. We will start with the legal pad.

Notice first that some of the list has been struck out with various colored markers. Black means I have already done it. Red is something I deleted. Green for things I’ve already processed (moved to action lists or calendared). Orange are things I’m waiting for, in this case, I’m waiting for my mom to reply to my inquiry about some DVDs.

The first thing I recognize is a few things I’ve completed but not crossed off yet. After crossing all of that off, there’s nothing left to do! That was some easy processing. Now we can dive into the in-box.

I’m going to work from top to bottom. Don’t get nervous, I’m not going to narrate through the whole basket. That would take me too long and bore you to tears. Instead, as I get to good examples, I’ll stop processing and write about the process of Processing.

Right off the top are three half-sheets of scrap paper with bold marker labels:

  • “Research full-service car wash nearby”
  • “Research projection television for living room”
  • “Research ‘best’ professional non-stick pans

These are mini-research projects that I can do on the computer. So they go on my “@Computer” list. I then put the paper in a file folder labeled the same. When I do the research I’ll have the half-sheet to start taking notes and brainstorming.

Side note: you should consider plastic folders for these sorts of things because they will last much longer and take more abuse.

Next is a letter from the Officer of Voter Access containing important information for Tuesday, November 5th. I put the information into my calendar and recycle the paper. If you were using an analog tickler file, you could put that paper in the file folder marked for that month and day.

Now, to an article I found. This article will take more than two minutes to read and glean any important information (otherwise, I would have read it already). I put an “R&R” stickie note on it and add it to my stack (or folder) of “Read and Review” material. I’m using a plastic folder for this, so I can carry it around with me to read whenever I get a little time. When I was working in traffic, I would read this kind of stuff while running stationary RADAR. Now I read the stuff at the gym between heavy sets.

Here we have another half-sheet mini-research project. I’ve already decided thereon to buy a certain product and I ‘know’ that purchasing the product is the next action step. I pull out the iPad, open the Amazon app for a quick search, and add the item to my cart—a less than two-minute action—done. Recycle the paper and move on. The arrival of the product will serve as the trigger for the next action: clean and condition the leather chair.

Further along, we have a bundle of papers clipped together. A quick scan jogs my memory: it’s a bunch of menu ideas for a Christmas Dinner Party. Essentially, these are project support and reference materials. I pulled out a folder and labeled it “Christmas Dinner Party.” All but the top sheet goes in that, and it will be filed in my file cabinet. I’ll also put “Christmas Dinner Part” on my Someday/Maybe list, as I know I won’t be doing that this year, but I hope to next year.

The top sheet however is a project in itself—“Make Dinner Party Planning Checklist.” I put “Draft Dinner Party Planning Checklist” on my project list and dropped the paper into another properly labeled file folder.

There you have it. I’ve Processed the inbox. At the same time, I Organized actions onto context-based lists (if not trashed it, delegated it to someone else, or filed it as project support and general reference). We will discuss the Weekly Review in Part VII. What’s next? Doing everything, of course!

You can do anything, but not everything.

David Allen, Getting Things Done

Now that you have all these next actions organized onto lists, how do you know what to do in the moment? We’ve arrived at the purpose of the prior workflow steps—to facilitate good choices about what to do at any point in time. At any one moment, there are three things you could be doing:

  1. Pre-defined work off your ’Next-Actions’ list
  2. Doing ad hoc work as it shows up
  3. Defining your work

None of us can avoid ad hoc, unforeseen work handed to us by bosses or the universe. The choice is not always up to us. In Part VII, about Reviewing and Planning, and Part IIX about Project Management, we will discuss “defining your work.” Right now, I want to focus on our known commitments—the pre-defined work on your Next Actions list.

Four criteria apply to these lists for choosing what to do at the moment. First, the context—do you have the specific tool (phone, computer), or are you in the right location (home, office, etc.) that facilitates the actions? Next, how much time is available to you? An hour or more may be suitable for some deep work. Only five minutes? Then Maybe a phone call is all you can accomplish.

Secret #1: Time is your most valuable resource. How would your life change if each and every day you truly felt your 1440 minutes?

Kevin Kruse, 15 Secrets Successful People Know About Time Management

Now consider—and this is of great importance—how much mental, physical, or emotional energy you have to apply to the actions. Running on empty may mean all you can do is fill the stapler or water the plants. (I would suggest you do some energy renewal rituals, but that is for a later article.

Secret #15: Productivity is about energy and focus, not time.
… You can’t manage time—no matter what you do, you will have the same 24 hours tomorrow that you had today. When people talk about ‘time management,’ what they really want is to get more stuff done with less stress. And the real secret behind this is that you need to maximize your energy.

Kevin Kruse, 15 Secrets Successful People Know About Time Management

Lastly, what are your current priorities? What action will give you the highest payoff within your context and allotted time and energy? To help with this decision, Allen presents an “aerospace analogy” to describe levels of perspective about your priorities.

If you have your priorities, roles, and goals figured out and drafted, and you review them frequently, then this will come naturally. You will quickly intuit the next right thing you should do. On that note, I can’t help but think of this:

…if you want to go your individual way, it is the way you make for yourself, which is never prescribed, which you do not know in advance, and which simply comes into being of itself when you put one foot in front of the other. If you always do the next thing that needs to be done, you will go most safely and surefootedly along the path prescribed by your unconscious. … But if you do with conviction the next and most necessary thing you are always doing something meaningful and intended by fate.

C.G. Jung, letter to “Frau V.”

You may have noticed in the pictures above that I am working completely in an analog manner, except for my Calendar. That’s on purpose. I am currently transitioning from Evernote to all native Apple applications. Why? Stable, easy to use, fully integrated across platforms thanks to iCloud, and free. More details in Part IX.

That, however, shouldn’t matter. The workflow principles can work on any platform—analog or digital. Before iCloud, I used “T-Cards” and a T-Card portfolio to maintain my lists. K.I.S.S. I suggest starting in analog and once you have a grasp of the workflow, deciding if you want to move into the digital space.

In the next part of this series—Part VII—we will return to the Review step that I intentionally skipped herein. Contrary to Allen, as I mentioned before, I Process and Organize at the same time. I also Process and Organize on the same day I Review. Further, because it’s the next logical step for me, I Plan in accordance with Stephen Covey’s “Roles” and “Role-Based Goals.”

David Allen’s system is designed to allow intuitive decisions at the moment. I like the flâneure-like freedom this allows. But, without some proactive planning around my Roles and Areas of Responsibility, I find that self-care and relationships, usually in that order, get dismissed for the sake of productivity. I don’t want to do that.

Personal Management is putting first things first; personal leadership is deciding what the first things are.

Stephen Covey, First Things First
Categories
PsyPhi

Personal Leadership & Management Part V: Personal Management Overview

We have finally arrived at the transition from ‘leadership’ to ‘management.’ Back in parts I-IV we talked about ‘Personal Leadership.’ That was all about your Ultimate Mission and Grand Strategy, Roles or Identities, “Sharpening the Saw,” and finding your purpose, values, character strengths, principles, and virtues.

  • Part I: From Management to Leadership With Your Personal Credo
  • Part II: Exercises and Practices
  • Part III: Roles and Identities
  • Part IV: The Ultimate Mission and Grand Strategy

So parts one through four are all the high-level strategy, purpose, and meaning stuff: are we climbing the right mountain? Are we on the right road to the right goals for our Ultimate Purpose?

Personal Management is all about day-to-day actions taken to accomplish your high-level strategies—the actions in service to your purpose. What you want to be is all for naught if you don’t work on it consistently.

Wish in one hand and shit in the other; see which one fills up first.

Jack Cagle

Put a different way:

A vision without a task is but a dream. A task without a vision is drudgery. A vision and a task are the hope of the world.

Inscription on a church wall in Sussex England, c. 1730

Strategies or Tactics? Both, Actually

The terms ’strategy’ and ‘tactics’ come from military terminology as far back as Sun Tzu’s Art of War. They’ve been adapted to fit different usages such as business strategy.

Have you ever gone to the grocery store without a list or plan? Then tried to fix meals for the next week with a random assortment of groceries? There were probably things you needed but forgot to get, and maybe things you didn’t need that went to waste later that week. Meal planning and a grocery list is a strategy; shopping is the tactic.

Strategy

A strategy is an action plan that you will take in the future to achieve an end. These help you define your long-term goals and how you will achieve a goal. Strategy is the big-picture thinking.

Tactics

Tactics are the individual steps and actions that will get you where the strategy—the action plan or leader’s intent—wants you to go. Tactics zoom in on the nitty-gritty, dealing with the day-to-day operational and short-term objectives. They encompass concrete steps—the how-to steps to turn your overall plan into reality.

All men can see the tactics whereby I conquer, but what none can see is the strategy out of which victory is evolved.

Sun Tzu, The Art of War

Sun Tzu illustrates that while tactics are more concrete and easier to see, an overarching strategy is equally important. The question should not be strategy versus tactics, but strategy and tactics. These are two sides of the same coin—both are necessary.

Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before the defeat.

Sun Tzu, The Art of War

The point is, before getting deep into the tactical weeds, clarify our strategy.

If you’ve been following along in parts I through IV, you will have developed your Grand Strategy and Domain Strategies. Strategy for projects and training missions are similar. Furthermore, these should be in alignment with your domain and grand strategy.

With strategy in place, you can learn, develop, or adopt tactics to achieve the leader’s (your) intent. These become your best practices to accomplish your strategic goal. You are using tactics when conducting actions on ‘the target’—your strategic goal. When in doubt as to the next actions or priorities, return to your strategies. From there re-orient, and re-engage. More specifics about this to follow in Parts VI and VII.

What Else?

One of the reasons I have delayed so long in drafting this second half—Personal Management—is that my methods have recently changed. Somewhat drastically. I wasn’t certain that my past or current methods would be useful to my audience. I decided that while specific methods may or may not be useful, the principles could be.

Methods are many. Principles are few. Methods may change, but principles never do.

Apocrypha

Therefore, we will talk a lot about principles and some about ‘best practices.’ Somewhat less about methods. I’ll use my own situation to explain my changes. In due course, I’ll also illustrate old and new methods that you may (or may not) find useful.

Absorb what is useful, discard what is useless, and add what is specifically your own.

Bruce Lee

There are many ‘ways’ that might fit your needs and personality and many that might not. Beyond the principles, this workflow should be organic—evolving to your idiosyncrasies.

Starting with Part VI, I’ll walk through my current system with a focus on principles. That is, why my system is my way. I’ll talk also about my current methods. Furthermore, I’ll pepper in past methods you may find helpful, and explain why they worked ‘then’ and why they don’t work ‘now.’

In Part VI we will start with an overview of David Allen’s Getting Things Done. For all of its simplicity, and despite all of its critics, it has been at the core of my system for 20-plus years. When I first stumbled upon it, it just fit. We will take a deeper dive into some of the particulars: “collect,” “process,” “organize,” and “review.” I’ll clarify as best I can my spin on these core principles.

Using “Organize” to segue, in Part VII we will return to Stephen Covey—his “role-based goals.” With these we will develop a “weekly attack plan” and daily planning. Here, too, we will discuss context- and time- (calendar) based lists, and how these merge into the weekly planning.

Next, in Part VIII, we will talk about projects and David Allen’s “Natural Planning Model.” The name is his, but he readily admits he didn’t invent the method. He merely details how the brain naturally works and scales that up. Part VIII is where we will also talk about “Training Missions” and the benefits of a “Personal Lab Notebook.”

Lastly, in Part IX, I’ll explain how I use Tiago Forte’s “second brain” system for my reference and project files. Finally, I’ll also describe any tools—analog and digital—that I haven’t elsewhere described. Some people get hung up on tools and bounce from one shiny new app to another. Truth is, once you know the principles, any tool will work.

That should be enough to map out our way forward. See you soon for Part VI.

Categories
PsyPhi

Ten Tactics for Navigating Emotional Challenges as a Federal Law Enforcement Officer

On July 18th I, like other members of the Federal Law Enforcement Officers Association, received an electronic mail message titled “Navigating Emotional Challenges as a Federal Law Enforcement Officer.” No author was credited, but it came from FLEOA’s Office of Mental Health and Peer Support Services. As I’ve done before, I decided to expand on the ideas in that e-mail. The e-mail presents five “Immediate” and five “Long-Term strategies” for emotional resilience.

These ten strategies are more properly called tactics, so before we get into those let’s define strategy versus tactics, agree on some strategy, and then flesh out the ten tactics.

Strategy Versus Tactics

The terms ‘strategy’ and ‘tactics’ come from military terminology as far back as Sun Tzu’s Art of War. They’ve been adapted to fit different usages such as business strategy.

Have you ever gone to the grocery store without a list or plan? Then tried to fix meals for the next week with a random assortment of groceries? There were probably things you needed but forgot to get, and maybe things you didn’t need that went to waste later that week. Meal planning and a grocery list is a strategy; shopping is the tactic.

Strategy

A strategy is an action plan that you will take in the future to achieve an end. These help you define your long-term goals and how you will achieve a goal. Strategy is the big-picture thinking.

Tactics

Tactics are the individual steps and actions that will get you where the strategy—the action plan or leader’s intent—wants you to go. Tactics zoom in on the nitty-gritty, dealing with the day-to-day operational and short-term objectives. They encompass concrete steps—the how-to steps to turn your overall plan into reality.

All men can see the tactics whereby I conquer, but what none can see is the strategy out of which victory is evolved.

Sun Tzu, The Art of War

Sun Tzu illustrates that while tactics are more concrete and easier to see, an overarching strategy is equally important. The question should not be strategy versus tactics, but strategy and tactics. These are two sides of the same coin—both are necessary.

Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before the defeat.

Sun Tzu, The Art of War

The Point Is?

Before we get deep into the tactical weeds, we should clarify our strategy. Why are we learning, training, and practicing these tactics? We need to make sure the tactics are suitable for the strategy. So, strategy first.

Fortunately, there’s some strategy in the email.

Being a federal law enforcement officer is a challenging and often thankless job. You can be hailed as a hero one moment and criticized harshly the next. Facing keyboard warriors, Monday morning quarterbacks, and those who have never walked in your shoes can take a significant emotional toll.
Navigating the emotional challenges of being a federal law enforcement officer requires resilience, support, and a strong sense of purpose.

FLEOA Office of Mental Health & Peer Support Services

If we want to be a federal law enforcement officer we should know it can be emotionally challenging. Facing these challenges requires “resilience, support, and a strong sense of purpose.” Part of our strategy then is to develop resilience, build support, and find a strong sense of purpose. Furthermore, we need career-length resilience, and the ability to tap into our resilience in the immediate face of stress and emotional adversity.

Stress

Emotional adversity, and challenge is ‘stress’. In 1936 Hans Selye defined stress as “non-specific responses from a variety of different kinds of stimuli.”

It is not stress that kills us, it is our reaction to it.

Hans Selye

Stress can be classified as acute, chronic, or episodic. Sources of law enforcement stress can be ‘operational,’ ‘organizational,’ or ‘critical incident.’ These are on top of the daily stress of living that everyone experiences.

Organizational stress is the stress generated by the organization—shifting priorities, changes in policy and procedure, audits, and inquiries—any time the employee perceives the agency is negatively affecting the attainment of basic needs.

Critical incident stress stems from being involved in a critical incident or ‘moral injury’. Moral injury refers to an injury to an individual’s moral conscience and values resulting from an act (of omission or commission) of perceived moral transgression. This produces profound emotional guilt and shame, and in some cases also a sense of betrayal, anger, and profound ‘moral disorientation.’

Operational stress is the idea of day-to-day stress of being in unknown dangerous or hazardous situations as a part of the “routine” of the job.

But stress is also information. From evolution theories and physical science laws, we know that adding or tolerating some noise in the system is how adaptation occurs. This is seen as annealing, catalysis, or genetic mutation. Perfect fidelity—a flat baseline—would disallow evolution or genetic shift. Noise, that is ‘information’ or ‘mutation,’ allows the organism to explore the full evolutionary spectrum or landscape.

Adopting the right attitude can change a negative stress into a positive one.

Hans Selye

Think of stress as a performance-enhancing drug. Eustress is good, has positive hormetic effects, and is performance enhancing. With proper dosing and recovery, your tolerance improves, your capacity increases, and you develop more resiliency. Distress is the wrong dose—too much at once or chronic use without recovery—and leads to psychological and physiological side effects.

Your vagus nerve extends from your brain stem through your neck into your chest and abdomen and connects your brain, heart, and gut. It helps to regulate your heart rate, breathing, blood pressure, digestion, and emotional state among other functions. If you are experiencing anxiety, depression, stress, fatigue, or any emotional health symptoms, it may mean that you have a poor vagal tone, and your vagus nerve needs some care.

Your body sends more information to your brain (afferent signals) than your brain does to your body (efferent signals). Your brain is constantly processing this information to determine responses—regulatory for homeostasis, and to fight, flee or collapse. A good vagal tone is important for:

  • Lowering blood pressure and heart rate
  • Managing stress and anxiety
  • Regulating mood
  • Decreasing inflammation or pain
  • Delivering information between the brain and the gut
  • Providing sensory information from the throat, lungs, and heart
  • Regulating swallowing and speech

Symptoms of poor vagal tone may include:

  • Anxiety/Depression/Poor emotional regulation
  • High stress
  • Being in constant flight-or-fight mode
  • Lowered attention span
  • Increased inflammation 
  • Pain

‘Heart Rate Variability’ is an indicator of vagal tone. HRV is where the amount of time between your heartbeats fluctuates slightly. These normal variations are small, adding or subtracting a fraction of a second between beats. It may seem counterintuitive, but more variability is a good sign, indicating parasympathetic dominance and good vagal tone.

Another strategy, therefore, is to improve our vagal tone and heart rate variability through parasympathetic dominance. A balance between sympathetic and parasympathetic is what we are seeking. Most of us, especially LEOs, spend too much time in sympathetic dominance. We need to learn to relax and recover. Those are parasympathetic states.

The mind must be given [rest]—it will rise improved and sharper after a good break. Just as rich fields must not be forced—for they will quickly lose their fertility if never given a break—so constant work on the anvil will fracture the force of the mind. But it regains its powers if it is set free and relaxed for a while. Constant work gives rise to a certain kind of dullness and feebleness in the rational soul.

Seneca, On Tranquility of Mind

Resilience

Resilience is the capacity to prepare for, adapt to, and recover from stress, trauma, adversity, or challenge. By building greater ‘surge capacity’ you can face greater allostatic load—better prepared with greater emotional flexibility, make smarter decisions, and keep a cool head in challenging situations.

Resilience is not the absence of stress. At the core of resilience is the belief that in the very nature of crisis lies an opportunity for growth. Law enforcement officers accumulate the effects of chronic stress. It’s important to reflect on current stressors and habits and consider new tactics to incorporate into daily living that counter the negative outcomes of living with stress.

We have a capacity for energy. We expend this energy at every step. We can and must renew this energy as often as possible. Strategic and tactical recovery is the key. Recovery and a sense of control or agency are the difference between post-traumatic stress disorder and post-traumatic growth.

Rather than a fixed characteristic, resilience is a capacity that we potentiate with life-long practice. Trusting we have both internal and external resources, resilience represents our ability to meet the challenges we encounter each day, with the least amount of negative consequences to our bodies, hearts, and minds.

We have to work to build our resilience. We have to work on it regularly. Our bodies innately hold the potential for resilience. We need only train and practice tapping into that innate potential by learning how to work respectfully and in partnership with our physiology.

Coherence

The trick here is to develop tactics that prepare us, help us to adapt by shifting and resetting energy, and allow us to sustain energy throughout the day. We need energy management techniques to prepare, adapt, recover, and sustain our physiology in a state of coherence.

A key to building resilience, coherence is not equivalent to relaxation. Coherence is a state of optimal functioning in which your physical systems are in sync and balanced, and your heart, mind, and emotions are working together in a coordinated manner. Coherence adds energy to the system. It conserves energy and is a state of self-regulation where you have greater control of your reactions.

Coherence is top-down and bottom-up balance. As Bassel van der Kolk wrote, it is being able to “hover calmly over your thoughts, feelings, and emotions, and then taking your time to respond allowing the executive brain to inhibit, organize, and modulate the hard-wired automatic reactions preprogrammed into the emotional brain.” Bottom-up we can apply the parasympathetic break and reduce hyper-arousal, fine-tuning the alarm system with just a few intentional and atentional breaths.

Strategies

To summarize, “Being a federal law enforcement officer is emotionally challenging. Navigating the emotional challenges … requires resilience, support, and a strong sense of purpose.” To that end, we will learn, train, and practice (1) developing resilience through improved vagal tone and heart rate variability, (2) energy management techniques toward synchronicity and balance—coherence—of our sympathetic and parasympathetic nervous systems, (3) building and maintaining support systems, and (4) connecting with our strong sense of purpose.

The Tactics

The original e-mail divides these into short- and long-term. I will follow suit with a caveat: by short-term I mean in the moment of the emotional dis-regulation. All of the tactics should be practiced, or set up, ‘long-term’ so they are accessible ‘short-term’. ‘In the long-term’ I mean tactics to deploy regularly. Often practicing the long-term tactics regularly—deep breathing techniques for example—allows access to the tactical benefits in the short term—quickly gaining coherence between the initial contact and the closure with just a few deep breaths. With that in mind, I will reverse the order of the e-mail and start with long-term tactics.

Long-Term Tactics

The email lists five “Long-Term [Tactics] for Sustained Resilience”:

  1. Build a Strong Support Network
  2. Develop a Healthy Outlet
  3. Practice Mindfulness and Meditation
  4. Reflect on Your Motivation and Purpose
  5. Seek Professional Help if Needed

Let’s take each of these in turn, reviewing what the email recommends, and build on that.

Build a Strong Support Network

Cultivate relationships with peers and mentors who can provide guidance, support, and a listening ear. Being part of a supportive community can help you navigate difficult times.

FLEOA OMH&PSS e-mail

Notice this says “support,” not ‘social’ network. The depth of your relationships far outweighs the breadth of your ‘followers,’ ‘likes,’ or ‘friends’ on social media platforms.

Research indicates that social isolation increases the likelihood of mortality by about 30%, but strong relationships have a protective effect and increase survival by 50%. By providing a social forum for voluntarily expressing emotions, struggles, fears, and life challenges, peer support combats this loneliness, which is often associated with chronic physical and mental health conditions, leading to a downward spiral with each exacerbating the other.

While our core values emphasize serving others, we often don’t seek help when our health is at risk. While we may be able to endure hardships without complaints, we may not be aware of our early warning signs of distress. While we strive to perform perfectly in high-stakes environments, we can feel ashamed when we can’t do it all, make mistakes, or slow down to care for ourselves. Recognizing the signs of severe and persistent distress in oneself or a fellow officer and taking steps to lessen the severity is critically important. Practicing self-care or helping connect a fellow officer with a trusted source of support may help prevent stress reactions from progressing into clinical mental health conditions, physical health conditions, or significant life impairment.

Peer support can be identified as a form of help offered by a peer (or group of peers) who have gone through similar situations. This can be social, practical, or emotional. More importantly, this support is mutually provided and reciprocated, thus allowing, everyone to benefit. The type of assistance provided can be more of a friendship or more like mentoring or informal coaching. Regardless of the form of support provided, the lived experiences of the peer group supporter are the most essential part of the service.

Chris Cagle, US Forest Service Law Enforcement & Investigations Peer Support briefing paper

Peer support has been identified as an effective approach to enhance emotional well-being. By adopting a common language, increasing social connectedness, and providing both emotional and tactical support for day-to-day stressors, peer support is a low-cost, effective service that can promote awareness among law enforcement officers, and reduce stigma merely by providing a platform for discussion. Peer support also provides opportunities for peers to assist others who are going through difficult situations. Many studies have shown that helping others, regardless of receiving any support in return, has great psychological benefits. For adults, giving to others through activities such as volunteering or providing emotional support improves well-being and reduces mortality.

Peer support leads to greater empowerment by providing hope, a sense of personal responsibility, and advocacy of self and community. In addition, good peer support fosters trust, acceptance, understanding, and compassion. The sense of belonging and access to a support network for both emotional support and tactical resources can help address some of the most debilitating and costly chronic mental and physical health conditions today. Moreover, peer support directly contributes to the protective factors for mental well-being by enhancing control, increasing resilience and community assets, facilitating participation, and promoting inclusion.

Develop a Healthy Outlet

Engage in activities that help you de-stress and decompress. Exercise, hobbies, and creative pursuits can provide a necessary release for pent-up emotions.

FLEOA OMH&PSS e-mail

There is no better place to start than daily physical activity, sufficient sleep, and healthy eating. Recovery from stress is tantamount to both short- and long-term resilience. Review your daily and weekly routines, and make sure you focus on each of these components. Recovery is the most overlooked part of daily schedules—it can be as simple as a walk, meditating, breathing exercises, or a quiet hobby.

Creative pursuits abound: writing, painting, sculpting, modeling, and DIY projects. The primary goal is to disengage your mind from work and the stresses thereof. Engage it in something else that requires focus and concentration. Reading—fiction and non-fiction (outside of your career)—works here too. I tend to dig into philosophy, poetry, and ‘big’ fiction (like Moby Dick, of course).

Various ‘spiritual practices’—both theological and philosophical—can help you mentally and emotionally restore. These could include attending formal religious institutions and ceremonies, or private prayer and ritual. It could also be like those described by Pierre Hadot in Philosophy as a Way of Life and The Inner Citadel. Speaking of ‘spiritual exercises’…

Practice Mindfulness and Meditation

Incorporate mindfulness practices into your routine to help manage stress and maintain emotional balance. Techniques such as meditation, deep breathing, and mindfulness exercises can enhance your resilience.

FLEOA OMH&PSS e-mail

First a few distinctions. ‘Mindfulness’ comes in two flavors: formal and informal. Washing the dishes ‘mindfully’ is an informal practice. Meditation is a formal practice. ‘Deep breathing’ exercises can be done ‘mindfully,’ and in formal meditation practice, your breath can be the focal point. Breathing techniques independent of meditation can also be practiced for various benefits similar to mindfulness.

Mindfulness means moment-to-moment, non-judgemental awareness. It can be cultivated by refining our capacity to pay attention, intentionally in the present moment and sustaining that attention over time as best we can. In the process, we become more in touch with our life as it is unfolding.

John Kabat Zin

Mindfulness as an informal practice helps our moment-to-moment perception, John Boyd’s ‘observation’ phase of the OODA loop.

[Regarding mindful perception] you have mistaken a coiled rope for a snake; with practice your awareness is such that the ‘snake’ will more rapidly collapse into the reality of ‘just rope’.

Sam Harris, Waking Up app

Let’s modify Harris’s metaphor to better illustrate its usefulness to federal law enforcement officers You have mistaken a cell phone for a gun… I think you can figure out the rest. Of course the opposite is just as dangerous.

Research suggests that meditation, or mindfulness, may protect the brain from the negative effects of stress by decreasing ruminative thoughts and distractions. Reducing rumination may decrease distress and may even promote compassion and altruism.

One mechanism by which meditation protects the brain is through the production of gamma waves – a sign of neuroplasticity, which is linked to a capacity to learn new things and change synapses as a consequence of new behaviors. Neuroplasticity makes your brain more resilient and slows cognitive aging.

Meditation also increases the brain’s gray matter – the area of the brain associated with working memory and executive decision-making. Gray matter is also where the omega­-3 fatty acid DHA is enriched. DHA protects the brain against cognitive decline. As we age, our brains atrophy and we lose some of that gray matter. However meditation may increase brain volume in areas of the brain related to learning, memory, neurotransmitter production, empathy, compassion, attention, and self-relevance, while decreasing the activity of the amygdala, the area of the brain involved in anxiety and fear.

Not only does meditation slow cognitive aging, but it also slows biological aging by slowing the shortening of telomeres, protecting your DNA. Studies by telomere experts Elizabeth Blackburn at UCSF and Elisa Epel show that meditation buffers the stress that shortens telomeres and activates the gene that encodes for the enzyme telomerase, which can extend the length of telomeres.

Let me connect the dots here. Meditation and the ability to maintain present-state awareness (aka ‘mindfulness’) that comes with the practice up-armors the brain, balances the mind both top-down and bottom-up, and—bonus force multiplier—is the ultimate situational-awareness performance-enhancing tool.

For me, the “breathing technologies” of HeartMath were a gateway to formal meditation. As a certified HeartMath coach and mentor, I’d be remiss if I didn’t mention three of their strategies. “Prep” to set the tone and be more composed for the day or event; “Shift and Reset” as soon as possible after a stress reaction or challenging situation; “Sustain” your resilience throughout the day by establishing regular practices to refresh your composure between activities.

With these three strategies in hand, you will more effectively regulate your energy, replenish your surge capacity, and increase your resilience. A hallmark of the HeartMath self-regulation techniques is that you can use them rapidly on the go, which is the best time to plug energy leaks, recharge, and make more effective choices in challenging situations.

The value of “Prepping” cannot be overemphasized. The purpose is to ensure that before entering a challenging situation, you are in a more resilient and composed state. Then you can meet the challenge and respond optimally. Consider using one of the coherence tactics to practice the “Prep” strategy before the work shift starts or potentially stressful events such as ‘hot calls,’ tactical operations, entering dangerous environments, critical communications, traffic stops, or meetings.

“Shift and Reset” is for re-stabilizing your energy systems throughout the day. When we have stress reactions we are wasting energy. It benefits us greatly to shift and reset as quickly as possible. This saves a lot of energy and, in many situations, avoids prolonged stress and time loss. Do not underestimate how much of your resilience is affected by regularly occurring energy drain. When you find yourself challenged, use one of the tactics as soon as you can to shorten the time you are out of sync. By applying the parasympathetic break, you spend less time in the catabolic hyper-cortisolemic state. This helps reduce energy drains while restoring self-composure.

“Sustaining” coherence helps maintain your resilience throughout the day. Without a conscious effort to sustain coherence and reduce energy-draining emotions, we can automatically fall prey to feelings of irritation, anxiety, worry, frustration, judgement, and self-doubt. Our responses become automatic and mechanical and we act before the ‘watchtower’ (rational, prefrontal cortex) can intervene. Stay ahead of stress and the resulting depletion by recharging your inner batteries regularly throughout the day. Your capacity must exceed demand and since you can rarely predict demand, it’s a best practice to be as fully charged as possible.

Now the two techniques: “Heart-Focused Breathing” and “Quick Coherence Technique.”

“Heart-focused breathing” is an effective technique to take the charge out of a stress reaction and start shifting into a more coherent state. It’s a simple technique that helps turn down the volume of stress. Combining the simple act of focusing on the heart area, with a deeper and slower pace of breathing, helps draw energy away from your distressed thoughts and feelings. You interrupt your sympathetic nervous system and apply the acetylcholine break to become more parasympathetic dominant, which is reflected in more coherent heart rhythms (heart rate variability) and significantly improves your mental capacity.

The technique: Focus your attention on the area of the heart. Imagine your breath is flowing in and out of your heart or chest area; breathe a little slower and deeper than usual – maybe a four-count inhalation and a five-count exhalation.

That’s it. Simple, right? But, you need to train with this technique and practice it in real situations, as often as possible, to make it second nature. Breathing is one of the few body functions that is under both conscious and autonomic control. Controlling breathing controls heart rate. Every exhale activates the parasympathetic break (top-down), slows the heart, and dials down the ‘smoke alarm’ (amygdala sensitivity). The longer the exhale, the more parasympathetic activation. Focussing attention on the heart may sound like ‘woo,’ but what you are doing is allowing the ‘watchtower’ to check in with the heart via the vagal nerve.

Let’s talk about the second technique: “Quick Coherence.” The next important step in replenishing your energy levels and resilience is to experience a higher ratio of regenerative feelings such as appreciation, compassion, courage, dignity, integrity, and other energy-renewing feelings.

Step one: Repeat the Heart-Focused Breathing technique. Step two: Make a sincere attempt to experience a regenerative feeling such as appreciation or care for someone or something in your life. As I breathe in I mentally repeat the words “Courage,” “Wisdom,” “Justice,” and “Moderation” because these are things I want to receive. As I breathe out I mentally repeat the words “Appreciation,” “Gratitude,” “Compassion,” and “Awareness,” because these are things I want to give or share.

With practice, you can do both steps in one breath cycle. Shift your focus to your heart as you inhale, and activate a positive feeling as you exhale. With more practice, you can reach a coherent state with three breath cycles. Use the Quick Coherence Technique whenever you recognize energy-draining moments, however subtle. Self-activating and renewing emotions leads to greater resilience.

Reflect on your Motivation and Purpose

Revisit the reason you chose this profession. Reflect on the impact you have made and the lives you have touched. This can reignite your sense of purpose and strengthen your resolve.

FLEOA OMH & PSS e-mail

To “reflect on your motivation and purpose” assumes you have a purpose and are aware of your motivations. Throughout my years of peer support and coaching, I have found that people have some vague ideas of their motivations and purpose, but don’t have them well articulated. This means, at the time of need, under some mental or emotional distress, your purpose is unavailable to help in decision-making. Without this foundation, we risk saying and doing things in violation of our deepest-held beliefs and values, and not in the direction of our ‘north star.’

People who labor all their lives but have no purpose to direct every thought and impulse toward are wasting their time—even when hard at work.

Marcus Aurelius, Meditations

The scientific evidence indicates Eudaemonia, or ‘flourishing’, comes from a positive, self-determined, self-transcending purpose. We are teleological and purpose-driven. Our most potent, vigorous, and sustaining sense of purpose occurs when we transcend self-interest. We are nourished when the ‘why’ behind the ‘what’ is intrinsic and other-centered.

Everyone has his own specific vocation or mission in life … Therein he cannot be replaced, nor can his life be repeated. Thus, everyone’s talk is as unique as is his specific opportunity to implement it.

Viktor Frankl

For the purpose of, well, finding your purpose, the Human Performance Institute suggests you set aside time to ask yourself and answer the following questions:

  1. What legacy do you want to leave behind? Or, how do you want to be remembered?
  2. How do you want people to describe you?
  3. Who do you want to be?
  4. Who/what matters most to you?
  5. What are your deepest values?
  6. How would you define success in life?
  7. What makes your life worth living?

Here are a few more:

  1. How would you like to hear people eulogize you at your funeral?
  2. What is worth denying for?
  3. What one-sentence inscription would you like to see on your tombstone?

In answering these questions we can, as Viktor Frankl said, detect true rather than invent false missions.

That was the briefest of treatments; sorry. Any more than this is beyond the scope of this article. You could go here for more depth. What’s important is that you write this down. Then you can revisit it in daily or weekly journaling exercises. Over time this practice fortifies in the mind an ‘inner citadel’, protecting your core values and beliefs, allowing you access to your moral compass and guiding principles even in times of duress.

Seek Professional Help if Needed

Don’t hesitate to seek help from a mental health professional if the emotional toll becomes overwhelming. Therapy can provide valuable tools and strategies for managing stress and maintaining wellness.

FLEOA OMH&PSS e-mail

I don’t have a lot to add here. I would offer, that you should not wait until “the emotional toll is overwhelming.” I know there are immediately available resources such as your agency EAP, but I believe it’s better to get established and comfortable with a therapist at any hint of need.

I can say this: I have been to several talk therapy sessions with a family therapist; I have participated in psychologist-led group therapy; I had eight Cognitive Behavioral Therapy sessions with another psychologist. I have also been through a battery of tests by a “neuro-psychologist” to determine if I have any signs of traumatic brain injury or neuro-degeneration like early onset Alzheimers. I’ve also been evaluated by a psychiatrist for post-traumatic stress disorder. None of these sessions were any more weird than the first time I got a full-body massage.

I will add, that when in doubt return to long-term tactic number one. Engage your support network. Call up a peer support team member. Peer support can be your first step, a bridge, to professional psychotherapy.

Long-term benefits of therapy include:

  1. Practical coping mechanisms to manage stress and problem-solving
  2. Development of self-support systems
  3. Improved mental health—increased mood and reduced anxiety
  4. Identification of and insight into negative thought patterns, allowing for the development of a more positive, realistic life outlook
  5. According to the American Psychological Association, up to 80% improvement in mental health symptoms

Short-Term Tactics

In case I didn’t make it clear before, long-term tactics should be practiced consistently.

That’s why the philosophers warn us not to be satisfied with mere learning, but to add practice and then training. For as time passes we forget what we learned and end up doing the opposite, and hold opinions the opposite of what we should.

Epictetus, Discourses

But, in consistently practicing, you set yourself up to access and implement your “immediate” tactics “to maintain your mental wellness, stay motivated, and continue to serve with dedication and integrity.”

The email lists five “Immediate [Tactics] for Emotional Resilience:”

  1. Acknowledge Your Feelings
  2. Pause and Breathe
  3. Maintain Perspective
  4. Seek Support
  5. Focus on the Facts

As before we will look at each, one at a time, reviewing what the email suggests, and build on that. We will also connect these tactics to the long-term tactics as appropriate, to show how they support each other.

Acknowledge Your Feelings

Recognize and accept your emotions. It’s normal to feel hurt, frustrated, or angry when facing unwarranted criticism. Denying these feelings can lead to more significant issues down the line.

FLEOA OMH&PSS e-mail

Even the most stoic of Stoics did not counsel students to suppress emotions. They taught that often emotions—first impressions, as Epictetus called them—are impossible to suppress. Recognizing this then we are challenged to decide which and to what degree we assent to the emotions.

Make it your practice to confront every strong impression with the words, “You are but an impression, and not the source of the impression.” Then test and assess it with your criteria; and first by this—the chief test of all—“Is this something that is or is not in my control?”

Epictetus, Discourses

Emotions color our thoughts. These thoughts though—tainted as they are by mood, nutrition and hydration, past experiences, media, and a host of other internal and external factors—are not facts. Thoughts and emotions are just mental events that come and go like clouds in the sky.

Decisions, not conditions, determine what a man is.

Viktor Frankl

Recognizing, acknowledging, and naming your emotions helps you to manage them better. By acknowledging that you have emotions, and not judging yourself harshly for it, you are better set to maintain perspective, rather than succumb to ruminating, negative thought patterns.

The long-term tactics of mindfulness meditation, and therapy (especially Cognitive Behavioral Therapy) are a force multiplier here. Mindfulness meditation cultivates an awareness of your thoughts and emotions, reducing biased thinking and promoting a balanced perception of reality. With practice, moment-to-moment mindfulness is more the norm, giving you the ability to step back from automatic reactions and check reality leading to improved mental clarity and better orientation—better OODA looping.

One of the most powerful tools I earned in my eight CBT sessions is the application of the “ABC model” for building self-awareness. ABC is an acronym for “Antecedents” (or activating event, aka ‘trigger’), “Behavior” (and/or beliefs), and “Consequences” (of the belief or behavior). You start by writing these down as they come up. I was told to either write them down when I thought of them or to make them part of my evening journal practice.

Next, you add the letters “D” and “E” which stand for “Disputing” and “Exchanging” (or effects). You ‘dispute’ the automatic emotions, beliefs, and thought patterns—as Epictetus says “test and assess with your criteria.” Then you ‘exchange’ the irrational, false, or unhelpful with new balanced thoughts and beliefs. Now answer, “What are the ‘effects’ of the exchange?”

This is a process you should practice daily. That said (and I know I sound like a broken record here), with consistent practice, it becomes a tactic you can access and apply quickly as your recognized and named activating events arise.

Pause and Breathe

Take a moment to breathe deeply and center yourself. This can help reduce the immediate emotional impact and prevent rash reactions.

FLEOA OMH&PSS e-mail

Remember back in long-term tactic number three, where I mentioned HeartMath breathing techniques? Here’s where the practice of “Heart-Focused Breathing” and “Quick Coherence” comes in handy to “Shift and Reset.” As I previously wrote, with consistent practice you can shift and reset to a state of coherence in just a few breaths.

So what can we add? You can use the acronym “W.I.N.”—“What’s Important Now?” If you are feeling overwhelmed first, take a deep breath, hold it for a second, and try to inhale deeper. Now exhale slow and long—really long—until you bottom out. Now breathe normally and make a list of the things that are within your control right now. This is effectively what Jocko Willink calls “Detach”—by dumping all the CO2 out of your lungs with a long exhale, you are more parasympathetic dominate and can think clearer, rising above the “problem” to look around at the whole scene. Next, consciously commit to focusing and acting on those things, rather than the ones beyond your total control — which if it helps, you can also list. Extra points if you can recognize some things on that list you can influence, or some things outside of your control that you can perceive and thus make contingencies for.

Now, as Jocko would suggest, “Prioritize and Execute.” Complete the OODA Loop—decide and act. Take an action, however small. Just a five-minute action is all it takes to feel in control, to feel you have agency. A five-minute action is something very small; it’s an action—something you do; it’s something that feels easy and simple; it moves you in the direction you want to go.

Have more time? Wipe the slate clean with ‘Self-Compassion’ with a R.A.I.N. Meditation. “R.A.I.N.” is an acronym for Recognize what is happening right now—name it; Allow the experience without judgement—it is not good or bad it just is; Investigate with interest and care—how does the experience make you feel; Nurture yourself with self-compassion as to not identify with the emotions—I feel angry, rather than I am angry. With that, you can wipe the slate clean—each moment is fresh. Whatever happened yesterday or one hour ago is irrelevant to your ‘now’.

Maintain Perspective

Remind yourself that criticism often comes from those who lack a full understanding of your job and the complexities you face. Their judgements do not define your worth or competence.

FLEOA OMH&PSS e-mail

I heard somewhere, a podcast perhaps, that someone else’s opinion of me is none of my business. As Marcuse Aurelius wrote, “The opinion of 10,000 men is of no value if none of them know anything about the subject.” As the email says, the critiques are from “those who lack full understanding.”

When another blames you or hates you, or people voice similar criticisms, go to their souls, penetrate inside, and see what sort of people they are. You will realize that there is no need to be racked with anxiety that they should hold any particular opinion about you.

Marcus Aurelius, Meditations

Sticking with the lessons from Stoicism (and from Cognitive Behavioral Therapy), I found this well-articulated example:

Consider a common example: someone insults you, possibly with intent to hurt you. There are several things you should contemplate on such occasions. First off, was the ‘insult’ actually a valid criticism? In that case, you should accept it gratefully and attempt to do better. Was the criticism false? Then the joke’s on the other guy, since he is uttering something demonstrably wrong.
“Second, are you positive that the intent was to hurt you? Maybe the other person said what he said in good faith, or without thinking carefully, or based on the premise that he had a right to say it. Unless you are sure about his motives, giving him the benefit of the doubt is going to go a long way toward defusing the situation.
“Finally, what if the fellow really wanted to hurt you? It follows from the dichotomy of control that the attempt is up to him, but the outcome is actually up to you. Only if you react in a way to show that you are, indeed, offended, will the barb have achieved its goal, the arrow hit its target. But as Epictetus tells his students: “Remember that it is we who torment, we who make difficulties for ourselves—that is, our opinions do. What for instance does it mean to be insulted? Stand by a rock and insult it, and what have you accomplished? If someone responds to insult like a rock, what has the abuser gained with his invective?

Massimo Pigliucci, How to Live a Good Life, chapter 5: Stoicism

Seek Support

“Reach out to trusted colleagues, friends, or family members who understand your challenges. Sharing your experiences can provide relief and perspective.” —FLEOA OMH & PSS email

This tactic, of course, goes back to the long-term tactics of building a strong support network and seeking professional help if needed. Seeking support is easier to do if you have a strong support network already in place.

This tactic adds another level of support, recommending family members and friends. I strongly believe in the benefits of friends (and hobbies) outside of your agency, even outside the confines of your profession. This provides a double buffer from sources of stress and a more biased ear—that is, biased in your favor—but also untainted by coworkers, supervisors, etcetera.

Focus on the Facts

Stay grounded in the reality of your actions and decisions. Reflect on the facts of the situation rather than the emotional tone of the criticism.

FLEOA OMH&PSS e-mail

Here we can drop back to things we discussed in the “Acknowledge Your Feelings” tactic. Specifically the ABCDE model from Cognitive Behavioral Therapy. Also informal mindfulness and formal meditation help here. We can also consider adding prosoché—Stoic mindfulness—as another practice.

Mindfulness is intentional, non-judgemental attention in the present moment. Prosoché is an ancient Greek word for ‘focused attention’. The word was used by the Stoics to describe having a present moment, focused attention on virtue and what is under our control or ‘up to us’.

Instead of living focused on the past—regret—or on the unknown future—anxiety—we should focus on facts of the present moment, and determine what is within our control. What can you take action on right now? Jocko Willink would say now all you have to do is prioritize and execute the actions. Focus on the facts rather than the emotional tone, then proactively do what you can within your spheres of control and influence.

Is That All?

I know all that sounds like a lot to do or think about. Fortunately, you don’t have to do all of them to see benefits. Any small step you take towards emotional flexibility and balance will help you to feel better and more in control. You’ll be more resilient. Also, these tactics cross over and support one another. Learn one and the others come easier.

As the philosophers say, first learn. Then train for proficiency. Then consistently practice every day.

Categories
PsyPhi

An Anxious Flâneur in Cleveland

The flâneur, a captivating emblem of urban experience and modernity, originating from the lively streets of 19th-century Paris encapsulates a distinctive way of engaging with the cityscape. From the literal translation of “stroller,” “lounger,” and “loafer,” the term evolved to denote a philosophical stance toward life and the metropolitan environment.

What’s this then about an ‘anxious’ flâneur? That’s what this article is all about. I believe that embracing a modern flâneur mindset or philosophy in this new (to me) city is just what the doctor ordered. No, really, I think my therapist would approve. But I’m getting ahead of myself.

Let’s go back to nineteenth-century Paris to see where this all started, and work our way forward from there.

Flâneur is from the Old Norse verb flana—to wander with no purpose. The word flânerie dates back to the 16th or 17th century, meaning “to stroll or idle,” that is, “to waste time walking aimlessly.” It was in the 19th century that the word began to take on more depth of meaning. Several authors added a rich constellation of meanings and associations to its first recorded definition in 1872 as a stroller, lounger, saunterer, or loafer.

Sainte-Beuve wrote flânerie “is the very opposite of doing nothing,” and Honré de Balzac likened flânerie to “the gastronomy of the eye.” Earlier in 1867, in What One Sees in the Streets of Paris, Victor Fournel called flânerie an art—a way of understanding the rich variety of the city landscape.

The poet Charles Baudelaire advanced Fournel’s ideas in an essay titled The Painter of Modern Life (1863). Therein he describes the “perfect flâneur…the passionate spectator…to feel oneself everywhere at home; to see the world, to be at the center of the world, and yet to remain hidden from the world.” Baudelaire described the flâneur as a gentleman stroller and passionate wanderer of city streets. Further, he was an avid observer and connoisseur of the urban experience, able to find beauty in life’s transient, fugacious aspects.

In an analysis of the poetry of Baudelaire, and extracting from Fournel, Walter Benjamin described the flâneur as an amateur detective and investigator of the city. Here, we see the flâneur as an anonymous figure who navigates the city with a detached yet observant demeanor. Invisible amidst the urban crowds, they can witness the ebb and flow of city life without direct engagement or influence. With a thoughtful synthesis of active engagement with the urban environment and a detached observation of society, the flâneur traverses the city with no more purpose than to soak in the nuances of urban life.

According to Susan Sontag (1977), the flâneur can observe and report thanks to the development of handheld cameras.

The [street] photographer is an armed version of the solitary walker reconnoitering, stalking, cruising the urban inferno, the voyeuristic stroller who discovers the city as a landscape of voluptuous extremes. Adept of the joys of watching, connoisseur of empathy, the flâneur finds the world ‘picturesque’.

Susan Sontag

A more recent addition to the nuanced definition comes from Nassim Taleb. In his 2012 book Antifragile, he introduces the idea of a “rational flâneur” who seeks optionality and freedom through opportunism. Since you can’t predict the future, he says, you stand to gain more by keeping your options open rather than rigid planning. His flâneur is a self-learner and experimenter who is never the prisoner of a plan.

Flâneur Moderne

From all of this, we can distill some characteristics of a modern flâneur which I can ‘practice’ as part of my practical philosophy.

A flâneur moderne is a peripatetic wanderer.

Peripatetic: of, relating to, or given to walking. Remember that white feather in Forest Gump? Remember Forest Gump’s seemingly accidental involvement in all sorts of history? That’s the freedom of wandering ‘aimlessly’ the modern flâneur seeks. Their atelic meandering differs in one way from Gump’s. They are highly aware that the best things in life happen as a matter of chance.

So while the walk is atelic, there is a goal. It opens up an infinite number of new chance encounters. In searching for what it is they do not know, they are forced to see beyond their worldview. It is through not seeking that the flâneur moderne finds.

A Flâneur Moderne is an observer.

Every person encountered conceals a story. Every sight you see hides an insight. Modern flâneurs are passionate observers with a discerning gaze and high observational skills. The flâneur moderne goes through life seeing the world as if for the first time. Or, at least trying to.

A Flâneur Moderne is a documentarian.

One way for them to be useful is to document their experience. Knowledge, ideas, reviews, and insights from the journey can be a boon to others. Like a documentarian, the flâneur moderne can return with inspiration, images, thoughts, memories, and experiences for posterity or future creative endeavors. By recording their journey, they can share their learning and failures.

A Flâneur Moderne is an experimenter.

Discovery and growth are found on the other side of fear and beyond the comfort zone. As Nassim Taleb writes, it is through experimentation, “rational but undirected trial-and-error-based research,” while staying opportunistic, that the flâneur finds and maintains freedom.

It is through hardship and failure that we become more robust. It is through seeking randomness that life becomes vital and quickening.

A Flâneur Moderne focuses on the present.

Burdened by, as Baudelaire put it, “the tyranny of circumstance,” the flâneur thrives on the present moment. When wandering purposelessly in foreign environments, thinking about long-term personal goals takes a back seat to the present-moment cacophony of experience. Granted, the occasional epiphany may arise, but ’schedules,’ ‘systems,’ and ‘productivity’ are set aside.

Mindfulness has been described as “watching the traffic go by without getting hit by it”—so too flânerie. The focus is on observation, orientation, and in-the-moment decision-making.

A Flâneur Moderne seeks meaning.

They probe the unknown, beyond the comfort of the ‘normal world’, in search of what makes them better. And on the occasion a dragon is slain and the magic elixir won, they seek to bring that back for all to benefit.

Flânerie then transcends aimless wandering or idleness. It becomes, rather, a search for what resonates deeply, for that which speaks to the soul. While trying to remain attuned to the true essence of things, the flâneur moderne comes to better understand themselves in the world.

Flâneur Inquiet?

Inquiet is the French word for anxious. I don’t consider myself an anxious person—I don’t worry much at all. I do, however, have some negative beliefs and a fear accompanying that worldview. These lend to thoughts, behaviors, and actions that are sometimes protective, but more often not. All that together gets me a diagnosis of “general anxiety disorder.” Given my retirement, the quotidian parts of life dominate, making those thoughts, behaviors, and actions more often a hindrance.

Two ways I have previously dealt with my anxiety and fear are avoidance of anxiety-provoking events or environments, and “safety props.”

Safety Props

Let’s talk safety props first. Think of these as the Boy Scouts’ “ten essentials” on steroids. Flashlights, lighters, knives, first aid kits, gunshot wound trauma kits, emergency bivy, extra clothes, fire starters… As you can see this list can quickly get out of control. Add to this the idea that “two is one and one is none,” and this can quickly become an unmanageable load.

Once you get all this kit together, you still risk private businesses or events giving a hard “no” to any of that on their premises. The easiest example is air travel and its TSA gatekeepers.

The cognitive behavioral therapy answer to this is two-fold. First, learn to be comfortable with the discomfort of leaving that stuff behind. Or, slowly over time (though I guess you could try the cold turkey approach), reduce your load by asking, “Is the reason I’m carrying this factual?” and “What is the probability of real need?”

At the outset, life is almost as inert as matter; … But life was not content with this stay-at-home existence of the plant; always its advances have been away from security towards freedom; away from carapaces, scales, and hides, and other burdensome protections, to the ease and perilous liberty of the bird. “So the heavy Hoplite was supplanted by the legionary; the knight, clad in armor, had to give place to the light free-moving infantryman; and in a general way, in the evolution of life, just as in the evolution of human societies and of the individual destinies, the greatest successes have been for those who accepted the heaviest risks.” (Heri Bergson, Creative Evolution, 1907). So, too, man has ceased to evolve new organs on his body; he makes tools and weapons instead, and lays them aside when they are not needed, rather than carry all his armament at every step, like those gigantic fortresses, the mastodon and the megatherium, whose heavy security lost them the mastery of the globe. Life may be impeded, as well as aided, by its instruments.

Will Durant, The Story of Philosophy

I will always carry some version of the ten essentials, however, in a metropolitan environment, I recognize (and this was hard at first) that I can greatly reduce my burden and become more approachable. Being more approachable and comfortable with a reduced load has several benefits to flânerie. More ease of movement for one. Better engagement with others more importantly.

Avoidance

The most reliable way of overcoming anxiety and situational avoidance is the maxim: FEAR—Face Everything And Recover. Supported by numerous clinical trials, the principle of facing your fears until your anxiety reduces is one of the cornerstones of CBT.

The key here is dosage control. Or, in physical fitness terms, how many repetitions per set, how many sets, and how much total load? The answer is “it depends.”

My therapist put it this way: expose yourself to the situation or environment for as long as it takes for your stress response to subside, then (and only then), withdraw. Return and do it again. You may notice that it takes less time for your stress to subside with each exposure.

During these ‘confrontations’, aim for ‘manageable exposure’. That way you can successfully experience facing your fears and mastering them. Too easy and you won’t progress. Too hard and you may resort to escape, avoidance, or safety behaviors.

It is with instincts as with organs; they are the tools of the mind; and like all organs that are attached and permanent, they become burdens when the environment that needed them has disappeared. Instinct comes ready-made, and gives decisive—and usually successful—responses to stereotyped and ancestral situations; but it does not adapt to organism change, it does not enable man to meet the fluid complexities of modern life. It is the vehicle of security, while intellect is the organ of an adventurous liberty. It is life taking on the blind obedience of the machine.

Will Durrant, The Story of Philosophy

How to Flânerie for the Flâneur Moderne et Inquiet

Or more correctly, how I will try and some discussion as to why I will do it a certain way.

You have your way, I have my way. As for the right way, the correct way, and the only way, it does not exist.

Friedrich Nietzsche

First, let’s review the beginning of this article and flesh out a mindset or philosophy. We should have a clear ‘Why’ before we proceed to the ‘hows’ and ‘whats’. In essence, a flâneur moderne synthesizes a slower pace of life, a keen interest in their surroundings, and a curious outlook.

“Curiosity and Interest” is one of my character strengths, so I’ll lean into that. It’s about the journey, not the destination.

Flânerie is about immersion, observing, and embracing the unexpected. Curiosity is my compass as I delve into the city, savoring its details, and appreciating its nuances and complexities. Add to that the ability to report my findings.

Now, how? To follow are several strategies and tactics that I’ll use for my flânerie.

(1) Reduce my kit. I’m purchasing a smaller bag for everyday carry (EDC), which will require me to reduce my EDC load. I’m also getting something less ‘tactical’ or military (my wife’s main complaint).

(2) Walk, don’t rush. I am not in a hurry.

(3) Research but don’t overplan. What does this look like? For example, I recently went to an area called “Coventry Village” because I needed to go to a store there (BLICK Art, for my highlighter fix). I looked at Apple Maps and found Mayfield Cemetary to be across the street. This runs into Lakeview Cemetary. The Garfield Memorial is there (as in the often forgotten but very important to Cleveland, President Garfield). According to another app, there are several historical sites in the area as well. That’s it. That’s all the research I did.

(4) Speaking of research, use technology wisely. Technology—smartphones, and apps are handy for navigation, information, documentation, and even emergencies, but don’t let them make decisions for you or hinder the adventure.

(5) Document the journey. I’ll record journeys and review my findings here at Whale Lines.

(6) Stay flexible and maintain a positive, open-minded attitude.

(7) I can connect flânerie to a destination such as a specific store (as in the example above), or even to a historical or cultural destination, but not to a series. A series of destinations isn’t flânerie; it’s errands. That tends to create a sense of urgency in the day and is a barrier to optionality and exploration.

There was no where to go but everywhere.

Jack Kerouac

As a kid, I tended to be wide-eyed and curious roaming freely and unburdened by life’s responsibilities. But as for most, life became increasingly rushed, pre-planned, and devoid of randomness.

Today we are constantly connected, over-informed (sometimes falsely), never open to boredom, and stuck in the predictable. We’ve become addicted to bite-sized information and allergic to contemplative thought.

I am going to push back through unhurried exploration, embracing chance encounters, celebrating uncertainty and diversity, and taking more rational risks.

The way of the Flâneur Moderne et Inquiet promotes prosochê (Greek – attention, diligence, Stoic mindfulness) and a sharpening of perception. This in turn opens you up to a sense of awe and wonder within the complexities of the metropolis or the simplest of neighborhoods.

Categories
PsyPhi

Personal Leadership & Management Part IV: The Ultimate Mission & Grand Strategy

In case you missed it in Part III of this series, we fleshed out our identities and roles. We stopped short then of drafting your mission statement. I find it easier to walk backward from our concrete roles and identities into our abstract values and mission. These are easier to understand and articulate if you’ve thought about how you want them to affect the various spheres of your life and the specific actions you need to take.

I was also delaying, as much as possible, giving you examples of others’ mission statements. That is to not tempt you to copy others. This is about writing YOUR script in alignment with YOUR values. We are blindly accepting the scripts given to us by culture. This is about pushing back and analyzing before accepting and creating your own idiosyncratic creed.

You have your way. I have my way. As for the right way, the correct way, and the only way, it does not exist.

Friedrich Nietzsche

This mission statement should focus your energies and resources, and prevent distraction by giving you a sense of orientation and purpose. If you draft your own you’ll be more self-directed.

If you want to win the war for attention, don’t try to say ’no’ to the trivial distractions you find on the information smorgasbord; try to say ‘yes’ to the subject that arouses a terrifying longing, and let the terrifying longing crowd out everything else.

David Brooks, The Art of Focus

Now, all that said, here are two short ones from persons you may know:

My mission in life is not not to merely survive but to thrive, to do so with some passion, compassion, humor, and style.

Maya Angelou

I shall
not fear anyone on earth.
fear only God.
not bear ill will toward anyone.
not submit to injustice from anyone.
conquer untruth with truth.
and in resisting untruth, I shall put up with all suffering.

Gandhi

And an anonymous one I plagiarized from the inter-webs:

I will…
Be kind and proactive in developing and sustaining connections with family and friends, to be regarded as a successful spouse, father, son, brother, uncle, and friend.
Always behave with integrity and never compromise on honesty.
Intend to approach life with a curious mind.
Take care of my health by frequently exercising, eating healthily, and avoiding anything that may damage my body.
Remember when things get rough, there are so many things for which I am grateful. I will give back to the community through donations and volunteering.

Anonymous

Remember, this doesn’t have to be perfect. Just get started. You can refine and modify it over time—in fact, you should review it daily for at least 30 days, and weekly for 120 days. As previously stated, the process is as important as the product.

Personal leadership is not a singular experience. It doesn’t begin and end with the writing of a personal mission statement. It is, rather, the ongoing process of keeping your vision and values before you and aligning your life to be congruent with those most important things.

Stephen Covey, The 7 Habits of Highly Effective People

Your Grand Strategy

Let’s begin by putting the title at the top: “My Ultimate Strategy,” or something like that. Next a subheading: “Ultimate Purpose.” Then your statement of that. For example, “to actualize my potential in service of my wife, family, friends, and sphere of influence.”

Creed

The next subheading is “Personal Creed.” Here’s where you can flesh out the ‘why’ above with some ‘how’ and ‘what’. Here (at least in mine) you may start to see influences from others. This also begins to seem like your own philosophy. Not only is that okay, but it’s actually the point. A ‘creed’ is essentially a statement of philosophy. According to the Cambridge Dictionary, a creed is “a set of beliefs that influences the way you live.” According to the American Heritage Dictionary, a creed is “a system of beliefs, principles, or opinions,” and “any summary of principles or opinions professed or adhered to.”

Note, this is not so specific as to say, “In five years I will…” Those are plans or long-term goals. This instead is deep and wide, meant to guide decisions about goals. It’s not about the ‘what’, it’s about the ‘why’ and some guidance as to the ‘how’. We will address the ‘what’ and ‘how’—goals, commitments, and planning—later in the article.

Character Strengths

The next subtitle or heading I like to list is “Character Strengths.” Here you can list your character strengths from the University of Pennsylvania test. I also write out their definitions as provided at Authentic Happiness.

For example: “Love of Learning—I love learning new things, whether in class or on my own. I have always loved travel, school, reading, and museums—anywhere and everywhere there is an opportunity to learn.”

My other top character strengths are Gratitude and Compassion, Bravery and Valor, Curiosity and Interest in the World, and Awe.

This list can help me make decisions about what to do monthly, weekly, and even daily. Remember, positive psychologists have proved that people who actualize their character strengths daily are happier at work and play. “Should I take this job?” becomes “Does this opportunity lead to eudaemonia and fulfillment by allowing me to use my character strengths?”

The second advantage to knowing and reviewing this list is seeking opportunities to grow in areas of weakness. To take some proactive steps to improve your character. Using this reference, I can set up “training missions” for improvement or ‘exposures’ for incremental growth.

Maxims & Operating Principles

My next two sub-headings are “Maxims” and “Operating Principles.” Maxims are succinct formulations of a fundamental principle, a condensed proposition of important practical truth, a rule of conduct, or an axiom of practical wisdom.

As previously discussed, principles allow you to live a life consistent with your values—they operationalize your values.

Principles are fundamental truths that serve as the foundations for behavior that get you what you want in your life. They can be applied again and again in similar situations to help you achieve your goals.

Ray Dalio, Principles of Life and Work

Maxims and Principles then are like time-tested heuristics. You can develop your own, or modify, through experience, those of others. Marcus Aurelius’ Meditations can be seen as his private spiritual practice of copying and then reformatting the thoughts and teachings of the Stoic Philosopher Epictetus.

My Maxims (principles I found important enough to tattoo on my wrists) are: “Always Be Orienting” and “Prepared and Active.”

The first is a quote from John Boyd, of “OODA Loop” fame. The second is a distillation of Seneca’s wisdom:

Let Fate find us prepared and active. Here is the great soul—the one who surrenders to Fate. The opposite is the weak and degenerate one who struggles with and has a poor regard for the order of the world and seeks to correct the faults of the gods rather than their own.

Seneca, Moral Letters, 107.12

I won’t bore you with my full list of Principles. It’s a list that needs some culling and reformatting, anyway. But for examples, here are a few:

  • Internal Locus of Focus–I take “Extreme Ownership.” I focus all of my energy within my spheres of control and influence. I do not concern myself or worry about things over which I have no control.
  • Stress is information.
  • Growth resist entropy.
  • What’s Important Now (WIN)?–detach, observe, and [re]orient, then prioritize and execute.
  • Always stay a student.
  • I move toward the resistance, out of my comfort zone, as it is on the edges that you will learn and grow.
  • I train for hardship and pain.
  • I seek the narrow path–the middle way.

Domain Strategies

Now, lastly, under the subtitle “Domain Strategies,” I list high-level strategies for each of the identities of “Self” (or “Energy”), “Vocation” (or “Work”), and “Love” (or “Relationships”). Under the “Self” identity I have an over-arching domain strategy and strategies for each valence (physical, mental, emotional, spiritual).

These can all be drafted much in the same way detailed in Part III. Step one is to block out time for undisturbed deep work. Step two is to ensure you have defined and prioritized your identities and roles. You need to know and define them. This helps to guide long-term, short-term, and even moment-to-moment goals and decisions.

Step three is defining your purpose for each role and identity. Roles tend to be other-focused (relationships and vocation), therefore, as previously mentioned, we also need to establish goals and commitments for ourselves in each valence.

Next, step four, is to look at each identity, role, and life where you have established personal goals and, being brutally honest, define your current reality. Change and growth can only begin with honesty.

In step five, you establish specific action steps—commitments—for each goal.

We will use my Physical Valence as an example: “Train every day with mission-specific purpose, to be strong, durable, and useful. Some commitments are to “program for the year and your ‘Centenarian Decathlon’.” This covers the “Energy” or “Self” identity.

You can’t achieve primary greatness by neglecting yourself—your health, your mind, your emotional and spiritual life. Each of these vital areas of your life needs constant, even daily, renewal. Pushing the lever a bit every day can offset a slow or even catastrophic downward decline in your personal energy and even save your life.

Stephen Covey, Primary Greatness

Now you do the same for your Relationships and Vocation identities. Feel free to flesh these out as much as you want, but remember this is your Grand Strategy. It is meant to provide high-level guidance to your later decisions about daily, weekly, and monthly plans. Think of it this way: the Grand Strategy is the marrow and bone. You’ll add the flesh and muscle later.

Sections humerus and femur bones

My pre-retirement Vocation can serve as an example here. “I am a professional Law Enforcement Officer. I am a scholar, statesman, and guardian. I commit to lifelong learning. I will engage the communities I serve. I will honor my Oath, perform my duties to the best of my ability, and actively pursue my potential. I will prepare to be someone’s hope in their time of need.” I plagiarized this from “VALOR for Blue” after attending their train-the-trainer program.

Note the way the above is formatted. They are first a vision—”Professional Law Enforcement Officer”—defined—”Scholar, Statesman, Guardian”—as I would want people to speak of me at my funeral. Then there are several ‘commitments.’ These commitments are what I believe will achieve the legacy or vision. Why commitments and not goals?

Commitments: the Bridge Between Vision & Goals

Vision is a broad, all-encompassing, and open-ended conceptualization of how you want your life to be ‘in the future’. A vision allows for adaptability as reality changes, applying OODA looping to your personal development, and reorienting with new knowledge of yourself and the environment.

Lacking the deeper meaning found in a vision, goals are specific, measurable, and time-bound objectives a person aims to achieve. They provide a focal point for your resources, actions, and decisions. Goals are more concrete than intentions but are often outcome-based, rather than behavior-based.

While we need goals—we are teleological as Socrates says—there is a psychological phenomenon known as ‘goal lock’. Goal-lock is a self-defeating single-mindedness that can lead to depression and anxiety, even if you do achieve the goal. Stories abound of Olympians having won gold and sunk into the depression of “now what?”

So visions provide purpose and goals provide a target. How do we get from here to there? Commitments. A goal is something you want to do: I want to lose 20 pounds in six months.” A commitment imports that goal, becoming something you have to do.

As we make and keep commitments, even small commitments, we begin to establish an inner integrity that gives us the awareness of self-control, and the courage and strength to accept more of the responsibility for our own lives. By making and keeping promises to ourselves and others, little by little, our honor becomes greater than our moods. -Stephen Covey, The 7 Habits of Highly Successful People

“My vision is to lose weight in six months to look and feel good” and “My goal is to exercise every day and lose 20 pounds in six months.” Therefore, “I commit to walking 10,000 steps every day; to doing 100 kettlebell swings and 10 get-ups every day; to doing power yoga every Monday, Wednesday, Friday, and Saturday.” Now, I can’t guarantee those specific commitments will accomplish your vision (you can’t outwork a bad diet), but I think you get my point.

Commitments should describe only a minimal necessary amount of the behavior you want to do in support of your goals. Commitments can be about what you will do or get to do generating a positive emotion. They can also be ‘bright line’ don’t dos. These are most helpful in the face of peer pressure: “I don’t drink alcohol on work nights,” or “I don’t eat that.” These types of commitments make it easier to act in accordance with your identity, vision, and goals.

A last word about commitments. ‘Commitment devices’ are any techniques that help people commit to a behavior. These could include contracts or pledges, and even accountability buddies. From the study of human behavior and habits, we also have “Odysseus Contracts,” aka “pre-commitments.”

The Odysseus Contract is a commitment device that allows us to make a choice in the present that binds us to an action or a decision in the future. A simple example is sometimes referred to as using your willpower on offense, rather than defense. That is, don’t buy junk food at the store, and then you won’t have it on hand at the house when your willpower is weak.

Now you have a complete first draft. Therefore it’s time for the final and most important step: Evaluation and editing. Stephen Covey offers a series of questions well suited to this evaluation process:

1) Is my mission based on timeless, proven principles? Which ones?
2) Do I feel this represents the best that is within me?
3) During my best moments, do I feel good about what this represents?
4) Do I feel direction, purpose, challenge, and motivation when I review this statement?
5) Am I aware of the strategies and skills that will help me accomplish what I have written?
6) What do I need to start doing now to be where I want to be tomorrow?
7) Does this statement inspire me?

Stephen Covey, Primary Greatness

If this is your first time drafting a mission statement or grand strategy, I’d recommend visiting this evaluation and editing process every day for at least 30 days. When we start talking about ‘personal management’, you will learn the benefit of reviewing this once a week as part of your weekly review and planning. That’s for making sure your weekly plans are in alignment. The first thirty days are for embedding the Ultimate Mission and Grand Strategy into your psyche.

I’d also suggest having this “ready at hand”—in your phone or a pocket notebook—so you can refer to it in the moment of decision-making.

And that completes the first half of this series. In parts I through IV we covered Personal Leadership. Stay tuned for further installments where we will shit to Personal Management.

Categories
PsyPhi

Personal Leadership & Management Part III: Roles and Identities

In this part three of the series, let’s start with a thought experiment that distills down the most important takeaways from part two. Think about traveling forward in time, arriving at your funeral. Imagine now witnessing your funeral. Family, friends, and former and current co-workers are all there; they each give a eulogy about you.

a brown wooden coffin
Photo by Pavel Danilyuk on Pexels.com

Really ‘feel into’ the scene. Where is it? What does it look like? What’s the weather like? Is there music? Write down who is in attendance: wife, husband, kids? Your boss? Former trainees? Friends and co-workers? Now write down what they are saying about you.

Returning to the present, consider those statements. Can you boil them down to single words or phrases representing the values and virtues you aim for, your character strengths and principles? Finally, are you currently living in alignment with those ideals? If the words of your eulogy are your legacy, are you doing, right now, those things that will build that legacy?

If the answer is “no,” then stick around for further installments of this series, where we will talk about ‘training missions.’

Recently I’ve been thinking about the difference between the résumé virtues and the eulogy virtues, The résumé virtues are the ones you list on your résumé, the skills that you bring to the job market and that contribute to external success. The eulogy virtues are deeper. They’re the virtues that get talked about at your funeral, the ones that exist at the core of your being—whether you are kind, brave, honest or faithful; what kind of relationships you formed.

David Brooks, The Road to Character

Before we carry on with our main topic—defining our roles and drafting our mission statement—consider another question: “Who are you when you have been at your best? What did you do? And what did you not do?”

Hell is where the person you are meets the person you could have become, moments before your death.

Apocryphal

Roles

As you make an honest assessment of your answers to the questions, with deep reflection and self-examination, you may begin to identify and define the many roles or areas of responsibility you have.

Remember those persons at your imagined funeral who bore witness to your legacy? Some of these roles pertain to them. Are you a life partner, or parent? Maybe you are a teacher or field training officer, or a supervisor or mentor.

Here’s my long list:

  • Husband
  • Brother
  • Son-in-law
  • Brother-in-law (seven times over)
  • Uncle (five times over)
  • Homeowner, oops, apartment tenant
  • Retired Law Enforcement Officer
  • Coach/Trainer
  • Philosopher (though I know I’m supposed to keep that a secret)
  • Writer
  • Teacher
  • Website manager

We can now discern two broad categories: Relationships and Vocation.

Love and work…work and love, that’s all there is.

Sigmund Freud

Poet David Whyte, in his book The Three Marriages, describes a triumvirate of marriage-like commitments we should maintain for wholeness: marriage to our vocation, marriage to another (something or someone beyond ourselves), and marriage to ourselves. Brian Johnson, borrowing from Freud and Jim Loehr concurs. We have three ‘identities’ Johnson says: Energy (self), Work (our vocation), and Love (our relationships).

I encourage you to define these identities by name and description. Within these identities, you can consolidate or categorize your roles. Here are my current ones: “Hero in Training,” “Jedi Master” (very long story I’ll tell you someday over a beer), and “Heroic Husband.”

Understand these are not rigid or set in stone. They can and should be flexible enough to change with time. As you enter different phases of life you drop old commitments, and pick up new ones; relationships come and go.

Love and work are the cornerstones of our humanness.

Sigmund Freud

Work and Love. Two fundamental aspects of human existence. Freud’s two statements above encapsulate the significance of these two interdependent elements of our identity and purpose.

Love

Love in its various forms, plays a central role in the human experience. Encompassing romantic relationships, familial bonds, friendships, and even the casual wave to a neighbor or smile to the barista, love represents the emotional connection and support we seek and provide.

It is through love that we build connections, experience joy, and find comfort. It nurtures us, creating a safe space where we can be vulnerable. It shapes our relationships allowing us to form deep connections that foster growth.

Vocation

Without love, life might lack meaning and purpose. Work on the other hand represents the practical aspects of our lives. Through our vocations, we express our skills, contribute to society, and fulfill our ambitions.

Whether through an occupation, a hobby, or a passion project, engaging in work allows us to express ourselves, develop a sense of purpose, and feel a sense of accomplishment. Furthermore, vocation has the potential to enhance our self-esteem and provide financial stability. By investing our time and effort into a vocation, we also contribute to the collective progress of humanity.

The Dichotomy

In their symbiotic relationship, love and work interact and influence each other. Love can inspire and motivate us in our professional endeavors. Similarly, the fulfillment and satisfaction derived from our vocations can positively impact our relationships. When we find meaning and purpose in our vocation, we often bring a sense of contentment and stability to our love life.

Work-life balance is a myth. As with most dichotomies, there is a middle way, but it is not to be found in a balancing act. The phrase ‘work-life balance’ seems to imply that one is ‘good’ and the other ‘bad.’ But, work is part of life. It is more akin to Aristotle’s ‘golden mean.’ Too much and too little work is a vice. Same for life. Virtue then is found in the middle of both. Harmonizing the two promotes emotional and psychological well-being.

Often society places an overwhelming emphasis on work, equating success with professional achievements, material wealth, and recognition. This perspective can lead to a neglect of love and relationships. Similarly, an excessive focus on love without a sense of purpose or vocational fulfillment can also result in an unfulfilled existence. Finding an equilibrium then is essential for leading a meaningful and satisfying life.

By nurturing relationships and pursuing work that aligns with our passions and values, we cultivate a sense of fulfillment that permeates all aspects of our lives. This requires introspection and self-awareness. It involves understanding our priorities, values, and goals.

Energy of Self

How do we show up fully engaged in our relationships and vocation? As previously discussed, with full, positive energy. Energy management in four valences: physical, mental, emotional, and spiritual.

Covey details an energy renewal process he calls “Sharpen the Saw” in his 7 Habits book. He further recommends a one-hour “daily private victory” ritual in which you renew all four valences. Alternatively, you could scatter these throughout your week. I suggest you also have ‘rituals’ you can do to sustain your energy throughout the day and as an emergency bolus as needed at any time.

wood tool saw
Photo by Skitterphoto on Pexels.com

“Sharpen the Saw” tends to go by the term ‘self-care’ nowadays, and you may have heard witticisms such as “put your oxygen mask on first before helping others.” I like the older “an empty well draws no water.” Regardless the principle is the same: taking the time to renew the four valences makes us more effective in our life’s work and purpose.

Investing in self-care may seem indulgent on antithetical to productivity but it defends you against exhaustion and mental or emotional collapse. In addition, it increases your sense of agency, effectiveness, and competency.

We all have a moral obligation to the people who are important in our lives, as well as to ourselves, to learn and progress without ceasing.

Stephen Covey, Primary Greatness

We are going to discuss them individually but know that they are interconnected. One renewing action may indirectly impact more than just the valence that it directly targets. For example, exercise improves, intentionally, your physical valence, but also your emotional life.

Physical

Sharpening the saw physically—exercising, eating the right foods, getting adequate rest, avoiding harmful substances, having regular physical checkups—significantly increases the likelihood that we’ll make good choices in decision moments. It also increases our options, as good health becomes a resource from which we can do so much more. Our body is a fundamental stewardship; it’s the instrument through which we work to fulfill all other stewardships and responsibilities.

Stephen Covey, Primary Greatness

Most everyone is aware of the big three: exercise, nutrition, and sleep. These three do the heavy lifting of the physical valence. Begin with these and make them non-negotiable. Once you get these dialed in you can start experimenting:

  • Naps
  • Hot and/or cold therapies
  • Massage and other bodywork
  • Nutritional supplementation

We’re talking here about maintenance and renewal, not training for the Olympics. If a specific sport is your thing, great. Just remember, the mistake most amateur athletes make is not enough recovery. We will talk later about training specific to growing your physical energy. Right now we are just talking about optimizing your current physical energy level. Test and experiment until you find a protocol that makes you feel tip-top.

Mental

Meaningful mental renewal empowers us to transcend the limited wisdom of our environment in decision moments and keeps our minds sharp and clear and well-exercised for ready use.

Stephen Covey, Primary Greatness

If you are a knowledge worker (over 1 billion of us worldwide as of 2020) then you know the mental strain of the 8-10-12 hour workday. Many run this like an ultra-marathon. I would suggest instead a series of ‘sprints’ of no more than 90 minutes with a lengthy break (15 minutes?) before the next session. Another option is a version of the “Pomodoro” technique: 25 minutes on and 5 minutes off.

The key here is that you do anything but ‘work’ during the break period. No email, social media, texts, voicemail, Slack, or other messaging apps and services.

Probably one of the best things you could do for mental renewal during these breaks is something physical—a set of body weight exercises, quick up and down some flights of stairs, some sprints in the parking lot—“vigorous intermittent exercise activity,” aka: “exercise snacks.” Or take a walk, get some sun, drink some water, eat some protein, or a low glycemic index snack. Try five minutes of breathing exercises.

How about when you’re not at work? What are mentally renewing activities in those times? Here are some of my favorites, and, again, the idea is to stretch the mind, not flog it with more work:

  • Read “great works” of fiction
  • Read poetry
  • Thought-provoking podcasts
  • Study a new language
  • Learn to play a musical instrument
  • Take an online course
  • Attend a lecture at a local college, library, or ‘town hall’
  • Join a discussion group or book club
  • Visit a museum
  • Watch documentaries

Emotional

One of the best ways to educate our heart is to look at our interaction with other people, because our relationships with others are fundamentally a reflection of our relationship with ourselves.

When we don’t listen to or live by our conscience, we tend to blame and accuse other people in an attempt to justify our inner dissonance. If we have a sense of mission and principles to measure ourselves against, we benchmark against other people instead of our own potential. We’re into comparative thinking and win-lose mentality. We become self-centered and autobiographical. We impose our motives on the actions of others. We see their strengths and weaknesses in terms of how they affect us. We empower their weaknesses to control us.

Stephen Covey, Primary Greatness

Covey called this valence “Social/Emotional,” whereas the Corporate Athlete materials refer to “Emotional.” Call it what you will, without emotional balance, your social life will be difficult. When your emotional energy is high and positive, you seem to glide with an even keel despite storms or choppy seas.

Specific to positive emotional energy renewal, try:

Spiritual

Renewing activities in the spiritual dimension—meditation, prayer, formal religious activity, altruistic service, studying the wisdom and ‘sacred’ literature, memorizing and reviewing a personal mission statement—nurture the big picture context and the contribution focus of ‘true north.’ This renewal plays a vital role in the education of the heart. It’s the basis for deciding what ‘first things’ are. It gives us the passion and the power to subordinate the less important to the more important. It empowers us to transcend the powerful influences of urgency and expediency.

Stephen Covey, Primary Greatness

Your core, your why (Simon Sinek), your inner citadel (Epictetus and Marcus Aurelius), and that “old roll top desk where you really keep your stuff” (Vice Admiral James Stockdale)—the spiritual energy valence—gives rise to your sense of purpose in life. It’s the fertile soil to propagate your ultimate mission, and the well you draw from to water and grow your grand strategy.

‘Spirituality’—just as practical as any other valence—can be a force multiplier for your vocations and love, leading to a more purpose-driven and fulfilling life.

Only he who is capable of a genuine encounter with the other is capable of an authentic encounter with himself, and the converse is equally true… From this perspective, every spiritual exercise is a dialogue, insofar as it is an exercise of authentic presence, to oneself and to others.

Pierre Hadot, Philosophy as a Way of Life

The way to spiritual energy renewal and growth is through habits of spiritual disciplines and practices:

  • Study scripture (what Covey calls “the great wisdom or sacred literature”)
  • Study Philosophy
  • Self-examination, a la Socrates
  • Silence/Solitude
  • Gratitude
  • Radical Compassion,” a la Tara Brach
  • Prayer
  • Meditation
  • Nature and “forest bathing
  • Journaling
  • Writing and reviewing your Ultimate Mission and Grand Strategy

Drafting Your Identities, Roles, & Mission Statement

By now you should have some idea of your roles and identities. From parts I and II of this series, you also should have some sense of your values, virtues, and character strengths. And don’t forget that thought experiment of visiting your funeral or the question “Who are you when you are at your best?”

All this is to say before you can live a meaningful life—pursuing eulogy virtues and flourishing—you need to know how you want people to talk about you so you can act now to make that scenario play out.

Following Covey’s advice we are not just making a list of ideals. Instead, he suggests a ‘constitution’ based on timeless and unchanging principles, virtues, and values that you want to embody.

Caveat Emptor

Two more things to remember: first, the end product isn’t as important as the process itself. It’s the journey, not the destination.

Writing a mission statement changes you because it forces you to think through your priorities deeply, carefully, and to align your behavior with your beliefs.

Stephen Covey, The 7 Habits of Highly Effective People

The journey is the intentional thinking about what it means to you to live a good life. Furthermore, this is not a one-and-done. It’s a lifelong journey.

Which leads to caveat number two. For it to be useful you have to return to your ‘constitution’ over and over again. Both to check if your decision-making and actions are in alignment and as a spiritual practice for grounding the internal and external life.

Step 1: Set Aside Uninterrupted Time

As mentioned here you need blocks of uninterrupted time to do some ‘deep work.’ Two to four hours on a weekend—perhaps two on Saturday and two more on Sunday, or multiple Saturdays. Whatever best works for you.

If you don’t have ‘Walden Space’—quiet space at home—try a coffee shop, library, or natural park setting. Want to go deep? Check into a hotel room like Maya Angelou or J.K. Rowling.

Step 2: Identities & Roles

Covey recommends no more than six roles. We discussed the idea of three ‘marriages’ or identities (self, vocation, love). I tend to view this as a taxonomy of sorts. For example, the four valences are classified under ‘self’, husband under ‘love’, and writer under ‘work’.

Seen as a taxonomy, for some of my relationships, I can default to my love identity for decision-making. New projects or tasks? What does my vocation identity say? So for me, it starts looking something like this:

Work Identity: “Jedi Master”— Scholar/Teacher/Philosopher
Roles: retired law enforcement officer, website manager, coach/mentor, trainer

Step 3: Define the Why of Each Role

If you haven’t already, it’s time to define the high-level purpose of each identity and role. You may have some intrinsic sense of the purposes, but writing them out, and articulating them on paper, is therapeutic and results in a renewable, amendable document.

According to James Pennebaker, expressive writing allows you to openly acknowledge and accept emotions, being then able to give voice to blocked feelings, thereby constructing a meaningful story. Furthermore, you improve your ability to make causal links among life events and increase your capacity for introspection.

Write down the identity or role. One piece of paper for each role (or identity). Now think back to your funeral thought experiment. Write out the values, virtues, and character strengths—your best self—you want to embody in this role or identity. What do you want the people you affect in that role to say about you when you’re dead? Who are you when you are at your best in these roles? How do you embody these identities? What do you think? Say? Do?

Now take that and refine it, pair it down, and cut out any repetition. The more simple you can make these statements the better.

Step 4: Review Often & Amend as Needed

When to review? The most obvious time to review your mission statement is before any ‘big’ decisions and during any ‘major’ life change. The major life change can also prompt, or necessitate, amendment. Take retirement, for example. When I retired my vocational identity and roles changed in a major way. I needed to completely redefine my vocational identity and my roles.

Stephen Covey says to review your mission statement and purpose(s) once a week before determining your role-based goals and planning your weekly activities. The actions and tasks you prioritize that week then are in alignment, with your longer-term role-based goals, your identities and values, character strengths, principles, and virtues.

I used to follow David Allen’s Getting Things Done (GTD) weekly review and processing, then review my Grand Strategy document before planning my week. I’ve noticed that post-retirement, I am not doing that weekly (part of the reason for this whole refresher process). How I use GTD, how you might (or might not), and role-based goals, are the topics for future articles.

Wrap Up

Now you should have ‘Identities’ and ‘Roles’ defined with their purpose statements drafted. You should have recorded your top five character strengths, and maybe another five you want to work on developing. So too, your values and virtues, and maybe some principles aligned with these and in support of your identities and roles.

In the next article of this series, we will drop in the last components of personal leadership: role-based goals and commitments. Then I’ll show you how I formatted all of this in a ‘Grand Strategy.’

Until then review and continue to refine your identities and roles, and maybe start to consider what goals you might have for each of those.

Categories
PsyPhi

Personal Leadership & Management Part II: Exercises & Practices

In my last article, I wrote at length about definitions and terms. This was to get us into the right mindset, and to get a glimpse of our summit. What mountain are we climbing and what do we expect to find at the peak?

The View from Knapsack Col

The answer to the first question is we aim to write our grand strategy—variously called a ‘personal credo’ (Jim Loehr) or mission/vision statement’ (Stephen Covey). To the second question, the answer is we expect to find—through self-examination, deep reflection, and honest assessment—ourselves. This process is an annealing of our core selves, our inner citadel.

melting steel
Photo by Tima Miroshnichenko on Pexels.com

The Cave you fear to enter holds the treasure you seek.

Joseph Campbel

This article is all about the exercises and practices by which we will gather the various ingredients we need to mix to produce our ‘grand strategy.’ It’s now that I need to emphasize this summit is not our final destination. What I mean is the rough draft ‘ultimate mission’ and ‘grand strategy’ is not where we stop. It is merely the first way-point on our journey.

To over-stretch the metaphor a bit, it is here that we acquire our map, compass, and other tools we will need to guide, direct, and lead us on life’s journey—the destination of which is for you to decide.

The greatest battles of life are fought out daily in the silent chambers of the soul.

David O. McKay

OUTFITTING YOUR EXERCISE SPACE

You only need four things: an approach, two tools, and a dichotomy. I suggest here a journaling practice with a professional approach. I’ll briefly describe the two tools to support your practice. But more importantly, I’ll detail the (false?) dichotomy of time versus energy management.

Journaling is my number one self-care practice. The root word jour, found in both journal and journey, comes from the Anglo-French jurnal from the Old French jornel meaning “a day; time; a day’s travel or work.” This leads to the Modern French journal, properly “that which takes place daily,” the adjective meaning “daily, of the day.” Day and daily are both derived from the Latin diurnus meaning “day,” related to “dairy” and “journal.” (I like Entymology online.)

ball point pen on opened notebook
Photo by Jessica Lewis 🦋 thepaintedsquare on Pexels.com

All this is to say your daily (or twice daily) journaling should encompass your day’s work or travel—notes about your day. We will start ours with ‘reflective journaling.’ The rest of the post will present specific, Socratic-type (critical thinking) questions as a launch pad for reflective writing. These are exercises that help you build and solidify your physical and emotional awareness.

Moving forward your journal can become both a planning and review tool. You can record self-assessments used to help objectively observe and evaluate your choices and the resulting outcomes. Approached this way it becomes like a lab notebook recording your experiments and training results.

The journal becomes the place to collect self-knowledge, record awareness-building practices, and develop the skill of tuning in and understanding your internal states. The thing to remember now is that while journaling and responding to thought questions in an interesting activity on its own, the goal of these is two-fold. One, to gather data about yourself you are unlikely to discover any other way, and two, to use deliberate practice to build the skill of paying attention or listening to your interoception.

To ‘have a practice’…is to follow a rigorous, prescribed regimen with the intention of elevating the mind and the spirit to a higher level.

Stephen Pressfield, Turning Pro

Think of this journaling as a practice. As Stephen Pressfield writes in Turning Pro, “We come to a practice as Warriors,” but remember, “the real enemy is inside himself.” The space of the practice is sacred. Therein you exercise and strengthen the better angels of your nature and purge the imps and demons.

The professional displays courage, not only in the roles she embraces (which invariably scare the hell out of her) or sacrifices she makes (of time, love, family) or even in the enduring of criticism, blame, envy, and lack of understanding, but above all in confronting of her own doubts and demons.

Stephen Pressfield, Turning Pro

The Tools

It doesn’t matter what you journal in, nor what kind of pen or pencil you use. The key to choosing tools is picking ones you will use consistently. A feeling of enjoyment will increase consistency. Or more correctly, lack of enjoyment will eventually lead to abandonment.

Writing In

I’ve used cheap composition notebooks and steno pads. For a time, sold one the old world romance, I used Moleskine notebooks—different sizes, both side and top bound. I prefer lined paper but have used un-lined and gridded (though I never got into ‘Bullet’ journals).

You may find, as I have, that you need several different journals for different purposes. Most of my journaling occurs in a Leuchtturm 1917. I use A5 size, lined, anthracite, or sage hardcovers. Planning, executing, and evaluating my ‘training missions’ (longer discussion for a future post) I use a Levenger “Circa” notebook, ‘letter’ size (9 3/4 x 11 3/8), with a hardcover designed to look like a ‘Composition Book’—my lab notebook.

Physical training is tracked in an A6-sized ‘green book.’ ‘Green Book’ is a nickname for the government-issued green hardcover notebooks found in military administration and other government offices. The lined paper is perfect for Skillcraft government-issue ballpoint pens and No. 2 pencils. I have several of these ‘green books’ acquired while I was in the Navy and working for the Forest and Park Services.

When I’m out and about, I carry a hand-made “Traveler’s Notebook” with Midori refills (weekly planner and graph paper). This is for calendar time management and a capture tool rather than journaling. We will return to this tool in later posts.

Should have used a different background for that.
Writing With

For writing, just like my choice of paper, I gravitate to finer instruments but can use whatever is at hand. These could be pencils (I prefer ‘H’ hardness), cheap or free ballpoint ‘stick’ or ‘clicker’ pens from hotel rooms and other places. As far as ‘bulk’ pens go, I’ve been using Pilot’s G-2 07 or 10 ‘gel roller ball’ pens. I also like Uni-Ball’s Vision Needle.

Fancier? I have a Mont Blanc “Meisterstruck” roller ball—I love the pen, but not so much the refills. Fortunately, Monte Verde makes a fine point refill that has excellent ink flow.

My old (2000) Rotring 600 ballpoint and newer 800+ mechanical pencil (0.5mm lead in ‘H’ with tablet stylus tip) ride in my Traveler’s Notebook. In 20 years I used that Rotring to stroke thousands of citations. It now has some patina, character, and a wonky push button. I also use a Rotring ‘multi-pen’ (black, blue, and red ballpoint, and pencil lead) for marginations and note-taking while reading. Monte Verde refills for the multi-pen and Pentel refills for the 600.

At home, I love to use fountain pens. I use a Lamy Safari, several Pelikan Classic M 205s, and a Pilot Vanishing Point. But for the past two years, the only nibs that have touched my primary journal are the fine-point gold ones on my YSTUDIO pens. Pure joy writing with those.

Now having said all that—well, written, actually, with a Pilot G-2 10, in blue, on an OfficeMax Docket Gold legal pad—it doesn’t matter what you write with or in (or on). What matters is that you write.

Writing is one of the most powerful forms of energy investment for creativity. Writing is scientifically proven to best stimulate the neurological pathways for cognitive and emotional learning. Writing is a kind of psycho-neuromuscular activity that helps integrate the conscious and subconscious minds. Writing clarifies thought and helps break the whole into examinable parts.

Energy Versus Time

Time or energy? Which paradigm is more important? I think the question misses the mark. Like most dichotomies, there is a middle way.

Your time is finite. As mentioned here, and as we will talk about again in future posts, we need to embrace our finitude. There is nothing you can do to get more than 24 hours in a day. You cannot manage your time. You can only manage what you do with your time. This is what I will refer to as ‘personal management’ which we will discuss in depth in later posts of this series.

Right now we are still talking about ‘personal leadership.’ Since it’s clear you will need to ‘spend’ time (quantity) on these exercises, the question becomes “How?” (quality). Let’s focus then on the ‘energy management’ paradigm.

The Energy Management Paradigm

I learned about this concept of energy management at the Human Performance Institute Corporate Athlete program. Then again when I was certified to be a facilitator of that program. Doctors Jim Loehr and Jack Groppel are co-founders of the Human Performance Institute. I’ll lean heavily on Jim Loehr, Tony Schwartz (his co-author), and Jack Groppel’s books: The Corporate Athlete Advantage, The Power of Full Engagement, and The Only Way to Win.

Feeling forever starved for time, we assume that we have no choice but to cram as much as possible into every day. But managing time efficiently is no guarantee that we will bring sufficient energy to whatever it is we are doing.

Jim Loehr & Tony Schwartz, The Power of Full Engagement

The number of hours is finite and fixed. But the quantity and quality of energy is adjustable. Not infinite, for sure, but renewable and trainable. It is the skillful management and application of your energy to the time you have that determines your performance.

Every one of your thoughts, emotions, and behaviors has an energy consequence, for better or for worse. The ultimate measure of our lives is not how much time we spend on the planet, but rather how much energy we invest in the time we have.

Jim Loehr & Tony Schwartz, The Power of Full Engagement

The Corporate Athlete program teaches how to be “fully engaged” in your “Ultimate” and “training missions”—be it work, family, self, or other purpose. How can you ensure full engagement? By being physically energized, emotionally connected, mentally focused, and spiritually aligned with a purpose beyond your immediate self-interest.

In short, if you want to approach this project of drafting your Ultimate Mission and Grand Strategy as Stephen Pressfield suggests—as a professional approaches a sacred practice—then you need to be fully engaged. You want to be energized, connected, focused, and aligned. Pick time blocks to do this when your energies are at their highest.

When I was working, that was early morning, before the demands of the day drained my mental and emotional energies. You’ll be able to intuit your best times. Perhaps in the evening when everyone else has gone to sleep, or mid-day after lunch.

Exercises

Since we have been following the ideas of the Human Performance Institute, let’s start there with our exercises. The Corporate Athlete program takes participants through their ‘change process’ to get from disengaged to full engagement. To summarize:

  1. Define Purpose—answering the question “How should I spend my energy in a way that is consistent with my deepest values?”
  2. Face the Truth—as we regularly underestimate the consequences of our energy management choices, facing the truth begins with gathering as much credible, comprehensive, and objective data as possible.
  3. Take Action—that is to close the gap between who you are and who you want to be.

Purpose

For the purpose of, well, finding your purpose, HPI suggests you set aside time to ask yourself and answer the following questions:

  1. What legacy do you want to leave behind (or how do you want to be remembered)?
  2. How do you want people to describe you?
  3. Who do you want to be?
  4. Who/what matters most to you?
  5. What are your deepest values?
  6. How would you define success in life?
  7. What makes your life worth living?

Answers to these questions for the core of what will eventually become the single most important document in your life: your Ultimate Mission. From your most cherished values, from the people you love and care most about, from life as it has been handed down to you, from all of your experiences—what is your most important mission in life? Your answer becomes the cornerstone of your new scorecard and your definitive moral stake in the ground.

Jim Loehr, The Only Way to Win

Values

Since values have come up a few times already, let’s review what I feel is the best exercise for figuring out yours. As mentioned in the last post, this comes from Breneé Brown’s book, Dare to Lead. Here again is the list. As before feel free to add values that you don’t see on the list. Otherwise, circle or highlight all those virtues that most resonate with you.

Those first ten or twenty or however many you highlighted, Brown calls “second-tier values.” Now narrow this list down to your core two. Many of your second-tier values can be grouped as they relate to one another. The groups of second-tier values support your top two—provide texture to them, so to speak.

Character Strengths

The next exercise is easier. Follow this link (or here) to test your character strengths. There you can go through a scientifically validated series of questions to determine your top five character strengths. There too you can review all the character strengths and learn how to go about working on weaknesses. That is, as mentioned here, we all have these character strengths to varying degrees, though we may or may not express them at any one time. While I suggest you record, meditate on, and lean into your strengths, I also strongly recommend you recognize and work on any that are underutilized and detrained.

A value in action is a virtue.

Jim Loehr & Tony Schwartz, The Power of Full Engagement

Virtues

There is no test for ‘your’ virtues. They are a choice of ideals to strive for. You could look at your top character strengths and recognize if you have more in any one virtue grouping as positive psychologists see them. Find a virtue lacking, you could set up a training mission to improve it. We will discuss “training missions” in a later article.

You could choose the Positive Psychology movement’s six:

  • Wisdom
  • Courage
  • Justice
  • Temperance
  • Humanity
  • Transcendence

Or you could consider the ancient Greeks’ simple cardinal four:

  • Wisdom
  • Courage
  • Justice
  • Temperance

And you could make up your own set or use verbiage that resonates with you as I explained here:

  • Wisdom
  • Courage
  • Justice & Humanity (Love?)
  • Temperance
  • Transcendence (Love, again?)

The Sage

The next exercise is to consider ‘the sage’ or a mentor (or several). Let’s look at ‘the sage’ first.

The Stoic Sage represents an ideal: a person who lives a life of perfect alignment with the four virtues. The figure of near-perfection is seen as having achieved moral and intellectual perfection, always acting rationally and remaining calm and composed no matter what happens around them. It is considered almost impossible to become a sage, but the concept provides an ideal for people to aim for.

Mentors

‘The mentor’ is an archetype. An experienced advisor or confidante of a younger hero, the mentor has often been in the position of the hero in the past and therefore is in a position to guide them. Possessed of greater skill, knowledge, and experience than their student, they intend to pass on their knowledge and skill to their younger students.

Viewed archetypically, I have dozens of mentors I’ve never actually met. Joseph Campbell, because I’ve read everything he’s ever published. Viktor Frankl, Carl Jung, Warrant Officer Hugh Thompson, Wesley Audrey, Captain “Sully” Sullenberger, Vice Admiral James Stockdale, Mammy Till-Moby, Fumiko Hayashida, Shirley Chisholm, Muhamad Ali, Theodore “Teddy” Rosevelt, Winston Churchill, Heddy Lamar, Gertrude Bell. And my list is subject to grow. Note that each of these has virtuous qualities that I admire.

One of the best examples of this practice is Book 1 of Marcus Aurelius’ Meditations wherein he thanks various persons for their mentoring.

From Rusticus I received the impression that my character required improvement and discipline, …and I am indebted to him for being acquainted with the discourses of Epictetus, which he communicated to me out of his own collection.

Marcus Aurelius

Now you have several exercises and practices with which to get started drafting your “Ultimate Mission” Some of these also give you pieces of your “Grand Strategy”—your mission statement or credo. In the next article, we will take further steps to finish your Grand Strategy. Then from there, we will shift from ‘Personal Leadership’ to ‘Management.’

Categories
PsyPhi

From Management to Leadership with Your Personal Credo

Part I: Introduction

In a perfect world, this series of posts would have started in December. I like to do my annual review, amendments, and planning in December. Alas, we don’t live in a perfect world. Life happens. And that’s a reason one should want to develop their own personal mission, vision, or creed.

The most effective way I know to begin with the end in mind is to develop a personal mission statement or philosophy or creed. It focuses on what you want to be (character) and to do (contributions and achievements) and on the values or principles upon which being and doing are based.

Stephen R. Covey, The 7 Habits of Highly Effective People

I first read Covey’s 7 Habits in 2014. It was on the Middle Leader Program reading list. From there I read First Things First, which is a much deeper dive into Habit Three.

Before this, I was a devotee of David Allen’s Getting Things Done. From Allen, I learned to manage projects and tasks. Covey taught there was more to the story. That we should start with personal leadership. Managers do things right. Leaders make sure we are doing the right things for the right reasons.

To this day I use much of what I learned from Allen’s books Getting Things Done and Ready for Anything. This time of the year I also like to listen to GTD Live, a live seminar recorded in 2008. GTD is all about personal management. And for me various iterations or versions of GTD have work well.

But that said, the more urgent, the more critical thing to do is to get our vision, purpose, or mission in life drafted. Once that garden is planted you can weekly and daily tend to the weeds.

Once you have that sense of mission, you have the essence of your own proactivity. You have the vision and the values that direct your life. You have the basic direction from which you set your long- and short-term goals. You have the power of a written constitution based on correct principles, against which every decision concerning the most effective use of your time, your talents, and your energies can be effectively measured.

Stephen R. Covey, The 7 Habits of Highly Effective People

In deference to Allen’s idea that we should “clear the runway” first, we are going to jump into mission, vision, values, and purpose. This is in part because as I write this I am not drafting mine for the first time. Instead, I am doing my annual review, amending, and recommitting. This is much more effective than New Year’s resolutions. Actually, without this process resolutions are no more than hollow ideas we tend to abandon before the end of February.

But first a little more background to help explain the process. In 2015, I attended Corporate Athlete training presented by the Human Performance Institute. I certified through HPI In 2016 to be a facilitator of that training. HPI’s idea is to establish your “Ultimate Mission” first. Then to align all your energies — physical, mental, and emotional — to this self-transcendent idea.

Yes, this is where psychology returns somewhat to its roots in practical philosophy. Stick with me and we will lay some foundations for your philosophy.

Dr. Jim Loehr is one of the founders of the Human Performance Institute. I would be remiss if I didn’t mention his most recent book Leading With Character and the supplemental workbook The Personal Credo Journal. This book is generally aimed at the corporate world. It is filled with examples of leaders who did not engage their moral compass in their decision-making. I read the book and worked through the journal exercises in the winter of 2022-23. I’ll be showing here how we can operationalize some of that information and the journal exercises.

Because your personal credo represents the clearest, most accurate, self-determined articulation of your core beliefs, core values, mission, and purpose in life, it becomes your ultimate source code for determining right from wrong, for navigating the storms of life.

Jim Loehr, Leading With Character

Once we get this document lined out we will have at least a rough draft of our map of reality (not reality itself, more on that later). We will also have a compass, of sorts, to guide our decision-making on such things as roles, role-based goals, and how we fulfill those goals in service of those roles, in alignment with our self-determined purpose in life.

Golden compass map

While still in these philosophical clouds, we should also embrace our finitude. Realize “productivity is a trap.” You can’t and shouldn’t want to do “do it all.”

Becoming more efficient just makes you more rushed, and trying to clear the decks simply makes them fill up again faster. Nobody in the history of humanity has ever achieved “work-life balance,” whatever that might be, and you certainly won’t get there by copying the “six things successful people do before 7:00 am.” The day will never arrive when you finally have everything under control … and when the fully optimized person you’ve become can turn, at long last, to the things life is really supposed to be about.

Oliver Burkeman, Four Thousand Weeks

In Four Thousand Weeks, Oliver Burkeman poses five questions to better understand the default state of “insecurity and vulnerability of our provisional life.” He also provides ten tools for embracing our finitude. According to Burkeman’s math, I have roughly 1,565 weeks left of my (estimated) four thousand. For some this calculation could result in an existential crisis. I choose philosophy and spiritual practices over hiding in fear from reality. (And maybe the occasional “Jungle Bird” to help the medicine go down.)

I should explain what I mean by spiritual practices. These are not the same as the rituals that are intrinsic to religions and churches worldwide. For me, spiritual exercises are like those of Marcus Aurelius in his Meditations. As Pierre Haddot describes in The Inner Citadel:

The goal is to re-actualize, rekindle, and ceaselessly reawaken an inner state which is in constant danger of being numbed or extinguished. The task — ever-renewed — is to bring back to order an inner discourse which becomes dispersed and diluted in the futility of routine.

As he wrote the Meditations, Marcus was thus practicing Stoic spiritual exercises. He was using writing as a technique or procedure in order to influence himself and to transform his inner discourse by meditating on the Stoic dogmas and rules of life. This was an exercise of writing day by day, ever-renewed, always taken up again, since the true philosopher is he who is conscious of not yet having attained wisdom.

Pierre Haddot, The Inner Citadel

I also gleaned a few new practices last year from my reading of From Strength to Strength, by Arthur C. Brooks. We will look at these and a few other practices I’ve used over the years.

Finally, we will look at the daily, weekly, monthly, and quarterly levels of planning. Do you need to do all of them? Maybe not. Covey suggests “planning weekly” and “adjusting daily.” David Allen recommends a weekly review of your progress and processing of your system. If you are “capturing everything in a trusted system” then planning is almost moot. You’re getting things done within the context of the moment (this is the biggest gap in Allen’s system but acknowledging the gap you can overcome it easily enough). I used to do bi-weekly reviews at the end of a pay period.

In The One Thing, Gary Keller and Jay Papasan encourage us to take Pareto’s Principle to the extreme. They tell us to plan down to “the one thing [you] can do such that by doing it everything else will be easier or unnecessary.” Brian Moran and Michael Lennington, in 12 Week Year, argue that if you break your year down into four “years” each a set of 12 weeks, then you can get four year’s of work accomplished in one calendar year. Really? Maybe. Maybe not.

This brings me back to Burkeman — you cannot get everything done, nor should you try.

Elucidating Terminology

(aka Eschewing Obfuscation)

Before we jump into some thought experiments or other practices we should get a better understanding of our subject by way of defining terminology.

I’m going to be asking you to consider paradigms, vision, goals, and roles. Further, to draft a credo, mission statement, “Grand Strategy,” or “ultimate purpose.” So you might be wondering are these all the same thing? (No.) If not, how do they differ? And how pray tell do we operationalize all these phrases and terms? I will explain what these mean — at least how I define them.

Do You Have Change for a Paradigm?

According to etymology.com paradigm is from the late Latin paradigma “pattern, example,” from Greek paradeígma “pattern, model, precedent, example.” In the 20th century paradigm began to be used in the more specific philosophical sense of “logical or conceptual structure serving as a form of thought within a given area of experience,” especially in Thomas Kuhn’s The Structure of Scientific Revolutions

Lillian was reminded of the Talmudic words: “We do not see things as they are, we see them as we are.

Anaïs Nin, Seduction of the Minotaur

Stephen Covey applies the metaphor of a map. We have maps in our heads that he divides into two categories:

assorted map pieces
Photo by Andrew Neel on Pexels.com
  • Maps of the “way things are,” our perception of realization.
  • Maps of the “way things should be,” that is, our values and beliefs.

But, Covey cautions, “The map is not the territory,” rather it is merely an explanation — our understanding — of our view of the explored parts of the territory. Explored versus unexplored territory is a philosophical and psychological metaphor we will save for a later discussion.

There is only a perspective seeing, only a perspective “knowing;” and the more affects we allow to speak about one thing, the more eyes, different eyes, we can use to observe one thing, the more complete will our “concept” of this thing, our “objectivity,” will be.

Friedrich Nietzsche, On the Genealogy of Morals

It is important to understand that if we are using the wrong map — a flawed paradigm — nothing we do, short of changing maps, will save us from being lost.

crop man with map in automobile
Photo by Dziana Hasanbekava on Pexels.com

Our paradigms are how we see the world — the filter or lens through which we perceive, understand, and interpret. Conditioning affects our perceptions and therefore our paradigms. Influences include family, school, church, work environment, friends and associates, current sociopolitical attitudes, and organizational indoctrination.

In developing our self-awareness many of us discover ineffective embedded habits that are totally unworthy of us, totally incongruent with the things we value in life.

Stephen R. Covey, The 7 Habits of Highly Effective People

Jim Loehr reminds us that any or all of these could be “flawed inputs” and lists several worth considering deeply:

  • Internal “fake news” and flawed moral reasoning — when our personal beliefs and biases masquerade as factual knowledge.
  • Flawed parental inputs — parents are imperfect and have deficiencies, “and just as they hand down to us their character strengths, they also hand down their character flaws, though usually unintentionally.”
  • Flawed cultural and religious inputs.
  • Flawed mindset inputs — there’s reality and then there’s our perspective or version thereof; my perspective represents reality to me and dictates how I will respond in a given situation.

It is our needs that interpret the world; our drives and their “For and Against.” Every drive is a kind of lust to rule; each one has its perspectives that it would like to compel all other drives to accept as a norm.

Friedrich Nietzsche
  • Flawed emotional inputs — emotional hijacking.
  • Flawed survival inputs — intense pressure, fear of failure, or humiliation: anything triggering a fight or flight response.
  • Flawed fatigue inputs — compromised physical or mental state; low physical or mental energy.
  • Flawed need inputs — strong needs for approval, attention, recognition, love, affection, self-esteem, etcetera.

While beliefs are notions we hold to be true, they may or may not have moral ramifications; they represent our interpretation of the world as we have come to experience it.

Jim Loehr, Leading With Character

Our paradigms (the way we perceive our values and beliefs) lead to what we do (our attitudes and behaviors). In turn, what we do leads to the results we get. Things that challenge our paradigms — especially those deeply submerged iceberg beliefs — are perceived to be a threat.

When we act contrary to our paradigms we experience at the least cognitive dissonance and worst moral injury. So if we want to change results we cannot just change our attitudes and behaviors, methods, or techniques. We must change the basic paradigms.

The more aware we are of our basic paradigms, maps, or assumptions, and the extent to which we have been influenced by our experience, the more we can take responsibility for those paradigms, examine them, test them against reality, listen to others, and be open to their perceptions, thereby getting a larger picture and a far more objective view.

Stephen Covey, The 7 Habits of Highly Effective People

This sounds a great deal like Nietzsche’s perspectivism. It also sounds an awful lot like Boyd’s orienting, and hints at Frankl’s gap between stimulus and response, Stoic ideas of an “inner citadel,” or what James Stockade called “that old roll-top desk where you really keep your stuff.”

Because we have already lived with many scripts that have been handed to us, the process of writing our own scripts is actually more a process of “re-scripting,” or paradigm-shifting — of changing some of the basic paradigms we already have. As we recognize the ineffective scripts, the incorrect or incomplete paradigms within us, we can proactively begin to re-script ourselves.

Stephen Covey, The 7 Habits of Highly Effectively People

Values or Principles

Principles are fundamental truths that serve as the foundations for behavior that get you what you want in your life. They can be applied again and again in similar situations to help you achieve your goals.

Ray Dalio, Principles of Life and Work

Covey defines principles as time-tested values that have worked through the ages regardless of their social context. He implies that there are universal values and therefore universal principles.

Without implying any universality, Ray Dalio agrees that all principles come from a set of values. Your values lead to your principles. Values are important. They define who you are or who you want to be. However, values are not practical to use when faced with tough decisions.

For example, let’s assume you value living a healthy lifestyle. But what exactly does “being healthy” mean in practice? What are the daily decisions you are going to make to be more health conscious?

Without principles, you would be forced to react to circumstances that come at you without considering what you value most and have to make choices to get what you want. This would prevent you from making the most of your life.

Ray Dalio, Principles: Life and Work

Principles are what allow you to live a life consistent with those values. Principles operationalize your values. Considering the value of “living a healthy lifestyle,” you need to create a set of principles to guide your actions. Such as “I do not eat fast food,” “I exercise three times a week,” or “I go to yoga every Saturday.”

Principles connect your values to your actions; they are beacons that guide your actions, and help you successfully deal with the laws of reality. It is to your principles that you turn to when you face hard choices.

Ray Dalio, Principles: Life and Work

Most of our principles — like our paradigms — come prepackaged from parents, religious institutions, schools, the military, and influential figures without thought. Herein lies the potential risk of inconsistency with your true values and actions.

Those principles that are most valuable come from our own experiences and our reflections on those experiences. Every time we face hard choices, we refine our principles by asking ourselves difficult questions.

Ray Dalio, Principles: Life and Work

I’ve mentioned values several times I guess we should define them. While we are at it let’s also turn over a few stones to find ours.

Values are a set of mental processes that are both cognitive and emotional. They are unique to each of us. They are keystones of our paradigms and beliefs and are actualized through principles. As such they govern our behavior and guide the way we look at the world.

You have values whether you know it or not. Knowing your core values is a way of connecting with your inner self. Not knowing you run the risk of inadvertently going against them. Without understanding and alignment, we are on weak foundations.

Have a look at this list from Brené Brown’s book Dare to Lead. Highlight underline or circle the words that most resonate with you.

Those first ten or twenty or so that you highlighted Brown calls “second-tier values.” Her challenge to us is to narrow this list down to your core two values. And, yes, Brown admits this is universally difficult. I settle for four. Like cardinal points on a compass, they help us to make decisions about which way to go to get to our destination — our purpose.

person holding gray and black compas
Photo by Pixabay on Pexels.com

Full disclosure, I have not read Dare to Lead. Colin Breck’s blog is where I heard of Brown’s exercise. In that blog post, he goes on to describe how many of the second-tier values can be grouped as they relate to one another. Therein we can refine our first list into two (or four) core values.

The second-tier values then support these values. When we are guided by clear values, we can continue to make choices about how to behave from a position of confidence, strength, and dignity rather than from anger, resentment, and insecurity.

Character Strengths

Character is defined as the combination of mental characteristics and behavior that distinguishes a person or group; as moral strength and integrity. As defined by Ralph Emerson, character is “a reserved force that acts by presence and without means.”

Character comes from the Greek kharacter meaning “engraved mark” also “symbol or imprint on the soul.” Following on the etymology is the common metaphor of engraving or carving our character as Michelangelo “revealed” David from the marble other sculptors had rejected. Dr. Loehr writes, “[I]n a sense we chisel our true essence from the bedrock of life.”

Character is destiny.

Heraclitus

Character includes traits that reveal themselves over time in specific — and often uncommon — circumstances. Character strengths are viewed as specific psychological processes that define broader virtues. Character is shaped by beliefs.

With enough effort and motivation, changing one’s perspective and view of the world can lead to a shift in one’s character. What I think Heraclitus is saying is that people make their destiny through their value-based choices, as Loehr says, “one moral decision at a time.”

Building character strength is like building physical strength. When the test comes, if you don’t have it, no cosmetics can disguise the fact that it just isn’t there.

Stephen Covey, First Things First

Character is not static. It can be exercised like a muscle and therefore strengthened and reinforced. But too, it can atrophy if not put to work. You can maintain your character strengths and use those to exercise and improve any weaknesses.

As defined by the positive psychology movement, character strengths are the psychological ingredients — processes or mechanisms — that define virtues. Said another way, they are distinguishable routes to displaying one or another of the virtues (we will talk about virtues soon).

Positive psychology proffers we all have these character strengths to varying degrees, though we may not express them at any one time. So too these strengths may be underutilized and as such “detrained” — unavailable in time of need.

Character strengths can be taught and strengthened through training and repeated use. Research suggests that people who use these strengths every day are three times more likely to report having an excellent quality of life and six times more likely to be engaged at work.

Pro tip: find a job that utilizes your character strengths often.

You can figure out your character strengths via the brief questionnaire here. By knowing your strengths and acknowledging weaknesses, you can go about improving them and benefit from exercising your strengths.

Virtues

In The Power of Full Engagement, Jim Loehr and Tony Schwartz state, “A value in action is a virtue.”

Alignment occurs when we transform our values into virtues. Simply identifying our primary values is not sufficient. The next step is to define more precisely in our daily lives — regardless of external pressures.

Jim Loehr & Tony Schwartz, The Power of Full Engagement

The ancient Greek philosophers recognized four cardinal virtues: wisdom, courage, justice, and temperance. The positive psychology movement adds “humanity” and “transcendence.” They argue “These six virtues are universal, perhaps explained by evolutionary biological process … as a means of solving the important tasks necessary for survival.”

Martin Seligman — founder of the positive psychology movement — provides brief definitions in his book Flourish. Further information and definitions can be found in Character Strengths and Virtues: A Handbook and Classification (by Christopher Peterson and Martin Seligman).

Wisdom is “knowledge hard fought for, and then used for good. …a form of noble intelligence — in the presence of which no one is resentful and everyone is appreciative.” Peterson and Seligman quote Kramer, “Wisdom involves exceptional breadth and depth of knowledge about the conditions of life and human affairs and the reflective judgment about the application of this knowledge.” They also quote the Berlin Max Plank Institute researchers: “Good judgment and advice about important but uncertain matters of life.”

Courage, writes Seligman, “Reflects the open-eyed exercise of will toward uncertain worthy ends in the face of strong adversity.” Peterson and Seligman follow Putnam’s “inclusive account of courage,” which includes three characterizations of courage:

Physical courage is the type involved in overcoming fear of physical injury or death in order to save others or oneself. Moral courage entails maintaining ethical integrity or authenticity at the risk of losing friends, employment, privacy, or prestige. Psychological courage involves that sort required to confront a debilitating illness or destructive habit or situation; it is the bravery inherent in facing one’s inner demons.

Daniel Putnam, Psychological Courage

Humanity includes strengths “displayed in positive social interaction with other people: friends, acquaintances, family members, and strangers.” The positive psychology movement separates the virtues of “Humanity” and “Justice.”

Justice they write, “generally refers to that which makes life fair.” “Intuitively perhaps,” they continue, “that means the equality of everyone.” The strengths of justice are in civic activities.

Following the Stoic idea of Oikeiôsis and “Hierocles’ Circles”, I put the two back together. Equal justice for all proceeds from an understanding, acceptance, and love of our common humanity. Perhaps love is a transcendence of both.

Temperance, according to Seligman, “refers to the appropriate and moderate expression of your appetites and wants. The temperate person does not suppress motives, but waits for opportunities to satisfy them so that harm is not done to self or others.”

Peterson and Seligman define Transcendence “as the connection to something higher — the belief that there is meaning or purpose larger than ourselves.” This is essentially the opposite of nihilism. They go on to quote Viktor Frankl:

Being human always points, and is directed, to something, or someone other than oneself — be it a meaning to fulfill or another human being to encounter. The more one forgets himself — by giving himself to a cause to serve or another person to love — the more human he is and the more he actualizing himself.

Viktor Frankl, Man’s Search for Meaning

Purpose & “Ultimate Mission”

People who labor all their lives but have no purpose to direct every thought and impulse toward are wasting their time — even when hard at work.

Marcus Aurelius, Meditations

To be clear, Peterson and Seligman are not saying religiosity or spirituality makes one virtuous. They do concede however that both are an example of transcendence. You need not be religious — implying a connection to formal institutions. Nor do you need to be “spiritual” to experience “self-transcendence.” I will follow Jim Loehr and Tony Schwartz’s more “simple and elemental” definition of spiritual: “the connection to a deeply held set of values and to a purpose beyond our self-interest.” It is this “purpose” I want to talk about.

Can human beings find real fulfillment and well-being without knowing the “why,” or purpose, behind what they are chasing?

Can we find sustained happiness when our reason for chasing is maximizing our own pleasure and minimizing our own pain? That is, can a hedonistic life ever truly be a fulfilling life?

Is life more likely to be fulfilling when the purpose of our chasing is more about others than ourselves? To wit, how important is it to shift from a self-enhancing purpose to a self-transcending one?

Jim Loehr, Leading With Character

The scientific evidence indicates Aristotle, Seligman, Emmons, Frankl, Deci, Ryan, Gardener, and others are right. Eudaemonia or Flourishing comes from a positive, self-determined, self-transcending purpose.

We are teleological and purpose-driven. Our most potent, vigorous, and sustaining sense of purpose occurs when we transcend self-interest. We are nourished when the “why” behind what we do is intrinsic and other-centered.

Everyone has his own specific vocation or mission in life … Therein he cannot be replaced, nor can his life be repeated. Thus, everyone’s talk is as unique as is his specific opportunity to implement it.

Viktor Frankl

“Ultimate Mission” is the term the Human Performance Institute uses. To help one determine their ultimate mission or purpose, they ask you to answer seven questions:

  1. What legacy do you want to leave behind? Or, how do you want to be remembered
  2. How do you want people to describe you?
  3. Who do you want to be?
  4. Who/what matters most to you?
  5. What are your deepest values?
  6. How would you define success in life?
  7. What makes your life worth living?

Here are a few more:

  1. How would you like to hear people eulogize you at your funeral?
  2. What is worth denying for?
  3. What one-sentence inscription would you like to see on your tombstone?

In answering these questions we can, as Viktor Frankl said, detect true missions, rather than invent false ones.

Credo/Grand Strategy

Here we are back where we started.

We must not cease from exploration. And the end of all our exploring will be to arrive where we began and to know the place for the first time.

T. S. Elliot

With that in mind let’s review the quote from Covey’s book The 7 Habits of Highly Effective People: “The most effective way I know to begin with the end in mind is to develop a personal mission statement or philosophy or creed.”

Covey likens the personal mission statement to the U.S. Constitution — fundamentally changeless, but amendable, the standard by every law (decision) is evaluated, based on correct principles.

“Grand Strategy” is my preferred term. I like grand strategy more than an “immutable unchanging constitution” because strategy constantly evolves in response to changing reality including other people implementing their own, possibly con-travailing strategies. I’m borrowing of course from political science in which grand strategy is a methodology used by policymakers and practitioners to solve problems. For me, this is a progression from HPI’s “Ultimate Mission.”

Scholars broadly agree that grand strategy refers to something that has the characteristics of being long-term in scope, related to the state’s highest priorities, and concerned with all spheres of statecraft. The formulation and implementation of a grand strategy require the identification of a national goal, a thorough assessment of the state’s resources in a highly organized manner to achieve that goal.

Nina Silove, Beyond the Buzzword: The Three Meanings of ‘Grand Strategy’

“National goal?” That’s the “ultimate mission” or purpose you need to identify. “State resources?” These are your physical, mental, and emotional energies. You make an honest and thorough assessment of your energy levels and what’s needed to optimize them. Lastly, is the “marshaling of those resources [energies] in a highly organized manner to achieve that goal.”

An empowering grand strategy represents the deepest and best within you. It is the fulfillment of your unique gifts. Further, it deals with vision, your ultimate mission, principle-based values, character, and competence. Your grand strategy should address all the significant roles in life. Most importantly it should be written to inspire you, not impress someone else.

Because your personal credo represents the clearest, most accurate, self-determined articulation of your core beliefs, core values, mission, and purpose in life, it becomes your ultimate source code for determining right from wrong, for navigating the moral storms of life.

Jim Loehr, Leading With Character

By “grand” I am not encouraging grandiosity. Ambitious maybe, but not grandiose. Instead “grand” implies the over-arcing vision or strategy that encapsulates all lesser strategies and guides the alignment of means and ends.

By “lesser strategies” I mean those that guide your “training missions.” Those personal missions are aimed at improving character strengths or optimizing your physical, mental, and emotional energies much more on that in future posts.

Where to next?

Next (future posts) we will go through some exercises and thought experiments scientifically proven to help you discover your values, character strengths, paradigms, and principles. I’ve mentioned a few already, and we will revisit those.

From there we will drill down on a first draft of your ultimate mission, and your roles or identities. Once your roles are recognized you can decide on role-based goals and commitments. Importantly, we will discuss the “energy paradigm” and how you should optimize and renew yours regularly.

With that high-level thinking done, or at least a working draft in place, we can drop down a few levels at a time. The annual, quarterly, monthly, weekly, and daily planning and doing. This is where “personal leadership” downshifts (back) to “personal management.”

Categories
PsyPhi

Use Your ‘Moral Compass’ to Become a Professional Law Enforcement Officer

In a recent issue of “Eighteen Eleven”—the monthly periodical for members of the Federal Law Enforcement Officer’s Association—Special Agent Jean Kanokogi, PhD, authored an article titled “5 Ways Law Enforcement Officers Can Embrace their Moral Compass.” Kanokogi is (was?) the FLEOA director of Mental Health and Peer Services.

“To be effective in their duties, it is crucial for officers to embrace their moral compass and uphold ethical standards. By aligning their actions with their sense of right and wrong, LEOs can foster trust, promote fairness, and ensure justice is served.”

—Special Agent Jean Kanokogi, PhD

Here I’ll expand on the ideas too briefly presented in the article. What exactly is this so called ‘moral compass?’ How does one reflect on ‘personal values,’ or for that matter, what are they? Why should we cultivate ‘empathy and compassion’—isn’t that a sign of weakness? Can we define ‘ethical leadership’ and how does this apply to those not in a leadership position? Lastly, what is this ‘community outreach’ stuff the author writes about?

VALOR Initiative Paradigm Shift

In this article I see hints to what the VALOR Initiative (BJA) calls a “paradigm shift for 21st century law enforcement.” This shift in thinking proffers three elements that define a professional law enforcement officer. That they strive to be:

  1. Scholars—with a commitment to life-long learning,
  2. Statesmen—proactively engaging the communities they serve,
  3. Guardians & Protectors—honoring their oath, performing their duties to the best of their ability, and actively pursuing their potential, to be someone’s hope in their time of need.

“To each there comes in their lifetime a special moment when they are figuratively tapped on the shoulder and offered the chance to do a very special thing, unique to them and fitted to their talents. What a tragedy if that moment finds them unprepared or unqualified for that which could have been their finest hour.”

—Winston Churchill

Writing for VALOR, Dr. Roy Alston states, “we can be agents of change. Being a professional law enforcement officer requires a commitment to yourself, your fellow officers, and your community.” Where appropriate, I will tie the VALOR ideals back into Kanokogi’s five ways of embracing our moral compass.

“There is an inseparable connection between your professionalism, your continual development, and your safety. Professionalism leads to officer safety.”

—Dr. Roy E. Alston, VALOR Spotlight on Safety: Law Enforcement Professionalism

What is a Moral Compass?

Let’s start with a definition. Your ‘moral compass’ is your personal set of beliefs and values regarding right and wrong. Morals aren’t fixed. They may change as you face new experiences in life, gain knowledge, or cope with hardships.

More broadly ‘morality’ is what defines whether an action is perceived as good or bad, proper or improper. Morals guide your individual behavior within a society. Though sometimes used interchangeably, morals and ethics are not the same.

Ethics refers to community values—they are more culturally based. Ethics can and often do align with morals. But ethics tend to be the cultural, societal, or organizational standards that outline how ‘everyone’ within that group is expected to behave. For example, this law enforcement code of ethics.

So our moral compass is made up of our beliefs and values. Therefore, it may be helpful to articulate these and actively renew them (or revise them) to fit reality, throughout our lives. This brings us to Kanokogi’s first recommendation to “take the time to reflect on [our] personal values and beliefs.”

Values and Core Beliefs

Most don’t think of their values and core beliefs, they think with them.

Values and core beliefs are a set of attitudes, unique to each of us. They govern our behavior and filter the way we look at the world. You have them whether you know it or not. Knowing your personal core values is a way of connecting with your inner self. Not knowing, you run the risk of going against them. That leads to making choices that take you off the path. To creating cognitive dissonance or ‘moral injury.’

Have a look at this list:

Highlight, underline, or circle the words that most resonate with you. This diverse list of over 100 values, to which you can add your own, comes from Brene´ Brown’s book “Dare to Lead.” Her challenge to us is to narrow this list down to your core two values. And, yes, Brown admits this is universally difficult.

Those first ten or twenty or so that you earlier highlighted she calls “second-tier values.” The most difficult part is whittling that down to just two. I’m not as hard on myself and have accepted that I can get this down to four. Like cardinal points on my moral compass.

Those second-tier values can be grouped together as they relate to one another. Therein we can refine our first list into two (or four) core values. The second-tier values then support these values. When we are guided by clear values, we can continue to make choices about how to behave from a position of confidence, strength, and dignity.

Now that we have those top tier values lined out and the second tier values adding texture, we can reflect on them. I suggest a journal practice where you can meditate on the values as Marcus Aurelius did in his personal journals. Maybe a brief daily reminder, or a weekly deeper conversation with yourself.

“To ‘have a practice’ … is to follow a rigorous, prescribed regimen with the intention of elevating the mind and the spirit to a higher level.”

—Stephen Pressfield, Turning Pro

Think of this journaling as a practice. As Stephen Pressfield writes in Turning Pro, “we come to a practice as Warriors.” But remember, “the real enemy is inside himself.” The space of the practice is sacred. The journal then is sacred space in which you do battle with yourself. Therein you exercise and strengthen the better angels of your nature and purge the imps and demons.

“The professional displays courage, not only in the roles she embraces (which invariably scare the hell out of her) or the sacrifices she makes (of time, love, family) or even in the enduring of criticism, blame, envy, and lack of understanding, but above all in the confronting of her own doubts and demons.”

—Stephen Pressfield, Turning Pro

Throughout the book Turning Pro, Pressfield equates the path of the professional with the hero’s journey. As mentioned earlier, the VALOR initiative encourages the 21st century law enforcement professional to be a guardian. The word Hêrôs in ancient Greek meant not ‘warrior’ but ‘guardian.’ So, the professional is a hero, the hero is a guardian, the guardian is a professional.

The Strength of Compassion

The Eighteen Eleven article next suggests we “cultivate empathy and compassion.” These character strengths are “essential qualities.” They allow LEOs to “approach their work with fairness and understanding.”

“[L]aw enforcement officers must bridge between the community and the law enforcement agency. This bridging is accomplished by asking questions and treating citizens better than they expect to be treated while maintaining officer safety … fairly and with dignity.

“All law enforcement officers should understand four universal principles: (1) everyone wants to be important; (2) everyone wants to feel respected; (3) everyone wants to be appreciated; and (4) no one likes to be criticized, demeaned, or condemned. Violating any of these universal principles could result in diminished officer and citizen safety.”

—Dr. Roy E. Alston, VALOR Spotlight on Safety: Law Enforcement Professionalism

Before we go further, let’s take a step back and see what exactly we are cultivating here. The article suggests ’empathy and compassion.’ Is this to mean two different things or the same thing with different names? Hearing the word ‘empathy’ many may stop to wonder if it is in any way synonymous with sympathy. It’s not, but compassion is. Let’s try to straighten this out a bit.

“Empathy: the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another.”

—meriam-webster.com

Empathy and compassion both refer to a caring response to someone else’s distress. The word ‘empathy’ was coined 1858 by German philosopher Rudolf Lotze. It’s a translation of Greek empatheia, “passion, state of emotion.” The word was modeled on German Einfühlung (from ein “in” + Fühlung “feeling”), which is an art appreciation theory, that maintains appreciation depends on the viewer’s ability to project his personality into the viewed object.

“Compassion: sympathetic consciousness of other’s distress together with a desire to alleviate it.”

—meriam-webster.com

While empathy refers to an active sharing in the emotional experience of the other person, compassion removes the emotional vicariousness, maintains instead a ‘consciousness’ and adds to that a “desire to alleviate” the distress. The online etymology dictionary tells us it’s from Latin compati, meaning com– “with, together” + pati “to suffer.” Latin compassio is an ecclesiastical loan-translation of Greek sympatheia.

“Sympathy: an affinity, association, or relationship between persons or things wherein whatever affects one similarly affects the other.

—meriam-webster.com

Sympathy is the (much) older of the three words—first known use in 1579. It comes from the Latin sympatheia, from the Greek sympatheia. I’m left wondering (and Google provides no good answer) why the German philosophers needed to create another word. Sympatheia by the way is the basis from which the Stoics move from self-interest to the interests of others and ultimately the cardinal virtue ‘Justice.’

“For perception is the origin of all appropriation and alienation (allotriosis); and Zeno and his followers [the Stoics] assert that oikeiôsis (appropriation or alliance) is the principle of Justice.”

—Porphyry

Following ‘Hierocles’s Circles,’ Stoics taught we should always seek to draw the further circles—family, friends, neighbors, countrymen, all humans—towards ourselves. We’ll come back to this later.

For better or for worse word meaning evolves over time. This cute cartoon from TED, with over 1.3 million views on YouTube, indicates the current thought is empathy is good and sympathy is bad. I’m not convinced. I don’t think the giraffe is being sympathetic. I think the draft is a dismissive prick.

As psychology professor Paul Bloom argues, there seems to be some confusion about the three terms. He encourages us to think more accurately and more effectively about our relationship to moral terms. The title of Bloom’s book says it all—Against Empathy: The Case for Rational Compassion. To me the most compelling arguments in his book are those of scale and bias.

“Intellectually, we can value the lives of all … we can give them weight when we make decisions. But what we can’t do is empathize with more than one or two people at the same time. Try it. Think about someone you know who’s going through a difficult time and try to feel what he or she is feeling. Feel that person’s pain. Now at the same time do this with someone else who’s in a difficult situation, with different feelings and experiences. … Now add a third person to the mix. Now try ten. And then a hundred, a thousand, a million.”

—Paul Bloom, PhD, Against Empathy

In scientific studies of empathy, empathy has shown a way of narrowing our focus in a self-regarding way. That is we empathize more with those that either resemble us or those we find attractive. Bloom goes on to show how this can lead to tribalism or ethnocentrism and atrocities in the name thereof.

Bloom also drops this bit of information which kind of set me back on my heels:

“In his book on Buddhist moral philosophy, Charles Goodman notes that Buddhists texts distinguish between ’sentimental compassion,’ which corresponds to to what we would call empathy, and ‘great compassion,’ which is what we would simply call ‘compassion.’ The first is to be avoided, as it ‘exhausts the bodhisattva.’ It’s the second that is worth pursuing. Great compassion is more distanced and reserved, and can be sustained indefinitely.”

—Paul Bloom, PhD, Against Empathy

Coming back full circle, while working in a peer support capacity, I aim to activate as much empathy (and sympathy) as I can for those I’m supporting. But when it comes to decisions in the field, I try to be rational and compassionate. To make decisions based not on what the involved parties look like, or whether they seem more or less like me, or some other emotional push-pull.

My tools for cultivating rational compassion? Reading.Especially philosophy and psychology. Meditation—‘loving kindness’ meditation—and the work of Tara Brach (Radical Acceptance and Radical Compassion). With all of these new skills, start slow, start small, and start close to home. Once the tool is honed sharp then you can bring it to bare in LE encounters, being more TACTful and TACTical. As VALOR teaches, you “listen and explain with equity and dignity (LEED).” Stephen Covey calls this “seek first to understand and then to be understood.”

“Empathy [Compassion] means moving into the mind and heart of others to see the world as they see it. It does not mean that you feel as they feel. … Rather it means that you understand how they feel, based on how they see the world. Strictly speaking, you will never fully see it as others see it, but you try.

“Your attitude is: ‘I will try to understand. I may never understand, but I am going to try.’”

—Stephen Covey, Principle-Centered Leadership

Start by practicing self-compassion. While there is some evidence indicating this doesn’t grow empathy or compassion, it certainly doesn’t hurt, and your overall wellness will benefit. Heal your own trauma. If you hold on to unhealed trauma, you’ll likely traumatize others unintentionally. When you do the work to heal your psyche and connect to your should, compassion is a natural by-product.

Learn and practice active listening (which is great for building rapport with victims, witnesses and suspects).

Maintain a daily gratitude journal. Move beyond your self-referencing—practicing shifting your perspective away from excessively thinking about how something effects you.

Relax your dualistic judgements. Not everything is ‘right’ or ‘wrong,’ ‘good’ or ‘bad.’ Practice being present. Try being fully present with everyone you encounter (more on this soon). This makes it easier to detect and read body language. You’re more likely to ‘feel’ what the other person may be thinking beneath the words. Like I said earlier, TACTful is TACTical.

Intentional engagement is the key to being a Statesman, and to your personal and professional health. Engagement is a personal choice. Professionals are not made by chance, but by choice. They develop over time through trials and by perseverance.

Continuously Seek Education and Training

In the last section we discussed quite a few practices and skills. This leads directly to Kanokogi’s next suggestion to continuously seek education and training. VALOR too admonishes law enforcement professionals to be scholars—life-long learners.

“Knowledge is the cornerstone of being a professional… The factors that matter are knowledge of the law (statutory and judicial), policies and procedures, interpersonal communication, and tactics.

—Dr. Roy E. Alston, VALOR Spotlight on Safety: Law Enforcement Professionalism

What else should we study? The article mentions enhancing our understanding of:

  • ethical standards,
  • community relations,
  • professional conduct,
  • and the “latest practices and developments in law enforcement.”

VALOR recommends, “participating in training that goes beyond the basics, such as:

  • casualty care and rescue tactics,
  • techniques used to defuse difficult encounters,
  • and recognizing “pre-incident indicators.”

The VALOR Initiative has free training in all these topics.

A few things I’d suggest:

  • Law–codified, statutory, and case law
  • Rules of evidence
  • Psychology
  • Philosophy

Don’t wait for ‘the agency’ to offer you training. Go find it. Go do it on your own. It should be obvious, but if you want to be an investigator, learn and study and train to be an investigator. If you want to be a leader, study leaders. Learn how to be a leader.

Strong, Ethical Leadership

And with that we arrive at the next suggestion—to “foster strong, ethical leadership.” Agencies should develop leadership programs. No one should be hired as a ‘leader’ without having passed through those programs.

“Leaders within law enforcement have a significant impact on the ethical behavior of their teams. It is essential for supervisors and higher-ranking officers to lead by example, demonstrating integrity, fairness, and ethical decision-making. By fostering a culture of accountability and ethical conduct, leaders can inspire their subordinates to embrace their moral compass and perform their duties with honor and integrity.”

—Special Agent Jean Kanokogi, PhD

“Leadership” is more nuanced than title or rank. The US Forest Service’s Middle Leader Program teaches anyone (everyone?) is a leader. You can lead down, out, or up, and I add lead ‘in.’ You may lead ‘down’ to direct reports. ‘Leading up’ describes how you influence your supervisors and managers. VALOR says, through Law Enforcement Professionalism we “set the standard and others will follow.” This is ‘leading out.’ Stephen Covey reminds us that all leadership starts with personal leadership—inside out. This is what I call ‘leading in.’

See yourself in all the various contexts in which you lead:

  • work,
  • family,
  • relationships,
  • community.

Your effectiveness as a leader will always be driven by your ability to inspire hope. Shane Lopez, PhD, in his book Making Hope Happen, reports:

“[W]hen Gallup asked followers whether their leader at work (typically a manager) made them enthusiastic about the future, of those who said yes, 69 percent were engaged in their jobs, scoring high on a measure of involvement in and excitement about their work. These engaged employees are the products of hopeful leadership. They are more innovative and productive than others, and they are more likely to be with the company for the long haul.

“Of those who said their leader did not make them enthusiastic about the future, a mere one percent were committed and energized at work. These disengaged workers are a threat to business, coworkers, and themselves. They not only fail to make meaningful contributions; they undermine the hard work of others, and they are likely to be more physically and mentally unhealthy than their coworkers.”

—Shane J. Lopez, PhD, Making Hope Happen

Hope boils down to:

  1. Goals—having future ones that excite you,
  2. Agency—you need to believe you have the ability, the wherewithal, to achieve those goals,
  3. Pathways—be willing to pursue multiple pathways over, around, or through obstacles.

Three things come to mind here. Angela Duckworth’s ‘Grit,’ Stephen Covey’s second habit of success, and Hercules at the crossroads.

Duckworth explains that ‘grit’ is composed of a passion, a practice, a purpose, and hope. See the circular connection here? Leaders with hope inspire hope. Hope is a cornerstone of employee engagement, involvement, excitement, innovation, and productivity. Gritty leaders have and thereby inspire hope. This hope encourages gritty employees.

In Memorabilia by Xenophon, Socrates tells the parable of Hercules at the crossroads. Approached by the female personifications of Vice (Kakia) and Virtue (Areté), Hercules is offered a choice: follow Kakia on a path of pleasure and leisure, or Areté on the severe and heroic path to eudæmonia. Hercules chooses Areté and the rest is history. Well, mythology anyway, but you get my meaning. The heroic journey is supposed to be hard.

Stephen Covey’s second habit of highly successful people is “begin with the end in mind.” He also insists we lead ourselves first from dependence, to independence, to interdependence. To begin with the end in mind means to know what the goal is.

“[T]he most fundamental application of ‘begin with the end in mind’ is to begin today with the image, picture, or paradigm of the end of your life as your frame of reference or the criterion by which everything else is examined.”

—Stephen Covey, The 7 Habits of Highly Successful People

So by design—not by accident—leaders develop their self-awareness. In the words of Jocko Willink they ‘take Extreme Ownership.’ Then inspire hope in the goal, and encourage and empower others to achieve those goals.

Engage in Community Outreach

Last up in the Eighteen Eleven article is the admonition to “engage in community outreach.”

“Building and maintaining positive relationships with the community is vital for law enforcement officers. Engaging in community outreach initiatives allows officers to gain a deeper understanding of the challenges and concerns faced by the people they serve.”

—Special Agent Jean Kanokogi, PhD

VALOR initiative’s second element in their definition of a law enforcement professional is to be a statesman. To actively engage the community you serve. How? ‘Coffee with a cop,’ Explorers, ride-alongs, community outreach programs, after school programs, visitor centers, entrance booth, interpretive information postings, tourist attractions, recreational spaces, stores and businesses on the beat,…

I could go on. The list could be nearly infinite if you think of community engagement in the way Barbara Fredrickson might. In her book Love 2.0, she explains what she calls ‘positivity resonance.’

“Within those moments of interpersonal connection that are characterized by this amplifying symphony—of shared positive emotions, biobehavioral synchrony, and mutual care—life-giving positivity resonates between and among people.”

—Barbara Fredrickson, PhD

Now I know I may have just made a few of you queasy with the ‘L’ word, but hear me out. Law enforcement officers are guardians in service to something higher than themselves—the community. This makes them heroes in the purest sense of the ancient Greek word ‘hêrôs.’

Like a hero’s journey we are returning back to where we started. That is, your personal values and compassion. The hero returns to the normal world with “the boon” or the healing elixir. Joseph Campbell describes this stage of the journey as the hardest part.

“The whole idea is that you’ve got to bring out again that which you went to recover, the unrealized, un-utilized potential in yourself. The whole point of this journey is the reintroduction of this potential into the world; that is to say, to you living in the world. You are to bring this treasure of understanding back and integrate it in a rational life. It goes without saying, this is very difficult. Bringing the boon back can be even more difficult than going down into your own depths in the first place.”

—Joseph Campbell, Pathways to Bliss

Consider the Stoic virtue ‘Justice’ and the positive psychology virtue ‘Humanity.’ They both require the character strength ‘Love.’ Love is a transcendence of the virtues ‘Justice’ and ‘Humanity.’

Through the doctrine of oikeiôsis—appropriation, affinity, a sense of belonging—Stoics saw humanity as a single community, in which we are all relatives and citizens of the world and universe. We find more meaning in our lives when we overcome our small self, and let our actions be guided towards something higher, like the common good.

The hero’s journey then is from the ignorance and alienation of infancy and adolescence, to ethical self-transformation, wisdom, and human flourishing. As Covey put it, from dependence to independence to interdependence. Love is the key to unlocking the doors between these stages.

Bringing this down out of the ethereal for a minute, what does this look like day-to-day, moment-to-moment? How do we apply this, practice this? Fredrickson says, practice searching for ‘micro moments of positivity resonance.’

Try smiling at the barista. Say “thank you” to to the person at the drive-through window, or “I appreciate you” to the cashier. Appreciate someone else’s good fortune—even it is only silently to yourself.

Remember that journal I mentioned where you were going to meditate on your values? Start taking things as granted in stead of for granted. That is, write down three things you are grateful for everyday.

Wrap Up

And there we have it. Five way long riffs on Special Agent Kanokogi’s article “5 Ways Law Enforcement Officers Can Embrace Their Moral Compass:”

  1. Reflect on your personal values
  2. Cultivate empathy and compassion
  3. Continually seek education and training
  4. Foster strong, ethical leadership
  5. Engage in community outreach.

And folding in the VALOR initiative’s three elements defining 21st century law enforcement professionals to be:

  1. A scholar—with a commitment to life-long learning
  2. A Statesman—proactively engaging the community you serve
  3. A Guardian and Protector—with knowledge that you will be someone’s hope in their time of need.
Verified by MonsterInsights